Mena C. Coutinho

E&O Senior Underwriter, Vice-President at Victor Canada at Victor Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Gatineau, Quebec, Canada, CA

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Experience

    • Canada
    • Insurance
    • 100 - 200 Employee
    • E&O Senior Underwriter, Vice-President at Victor Canada
      • Dec 2021 - Present

      Ottawa, Ontario, Canada

    • E&O Underwriter
      • Jul 2009 - Present

      Ottawa, Canada Area E&O Underwriter, SRD Department.

    • SETTLEMENT ANALYST – New York, PJM (2005-2007), Quebec and NBSO Markets (2007-2009)
      • Feb 2005 - Apr 2009

      Gatineau, QC Énergie Markets Settlement Analyst - NYSO, PJM, Quebec, NBSO and Ontario.

    • TREASURER – CONSEIL D’ADMINISTRATION
      • Jul 2005 - Dec 2008

      Gatineau, Quebec Volunteer work at the community while working full time.

    • OTHER INTERESTS AND ACTIVITIES
      • Oct 1979 - May 2007

       Director and Portuguese teacher at the Escola de Português do Espirito Santo, Gatineau, Quebec (Jan 2006 to May 2007);  Member of fundraising committees in the Portuguese Community Church, Gatineau, Quebec;  Volunteer - CanalVox, as a hostess of the Portuguese Television Program (1996-2000);  Portuguese teacher at the C.P.A.U. in Gatineau, Quebec (1987-1995);  Supply teacher at Domingos Rebelo High School, Portugal (1979-1981);

    • CUSTOMER CARE ADVISOR – Public Service Health Care Program
      • Nov 2004 - Feb 2005

      Ottawa, Ontario

    • PERSONAL LINES UNDERWRITER – CONVERSION & PIP TEAMS
      • May 2002 - Jul 2004

      Ottawa, Ontario Contract position while attending University full time.

    • SALES AND CUSTOMER SERVICE AGENT – CALL CENTRE
      • Apr 2001 - Dec 2001

      Ottawa, Ontario Flex Agent while going to University full time.

    • CUSTOMER SERVICE TEAM LEADER / SUPERVISOR
      • Feb 1986 - May 2000

      Ottawa, Ontario SENIOR CUSTOMER SERVICE REPRESENTATIVE July 1991 to May 1992 CUSTOMER SERVICE REPRESENTATIVE February 1986 to July 1991

    • Customer Service Representative
      • Sep 1984 - Feb 1986

      Ottawa, Ontario

Education

  • Insurance Institute of Ontario
    CIP, Insurance
  • University of Quebec in the Outaouais
    Bachelor's degree, Enterpreneurship SME Management
    2000 - 2003
  • ALGONQUIN COLLEGE
    Ontario Management Development Program – Supervisory Studies Certificate Program (1992-1996).
  • WILLIS BUSINESS COLLEGE, Ottawa, Ontario
    Word Processing Secretarial Specialist Program (1984).

Community

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