Experience

Input Output (IOHK)

• Singapore
• Software Development
• 300 - 400 Employee

• Community Chapter Director

  • May 2019 - Present

  Greater Manchester, England, United Kingdom Directing the Community Chapter across IOG's Tribes, building a wallet (Lace), digital identity, data preservation technology (Midnight), Core Tech, Cardano Scaling (Mithril & Hydra), and Smart Contracts (Plutus, Marlowe & Certification). In the last four years, I've contributed significantly to team building, framework creation, and knowledge management to develop tactical, strategic, and executive operational touchpoints. These efforts have enabled the seamless transition of the stake pool… Show more Directing the Community Chapter across IOG's Tribes, building a wallet (Lace), digital identity, data preservation technology (Midnight), Core Tech, Cardano Scaling (Mithril & Hydra), and Smart Contracts (Plutus, Marlowe & Certification). In the last four years, I've contributed significantly to team building, framework creation, and knowledge management to develop tactical, strategic, and executive operational touchpoints. These efforts have enabled the seamless transition of the stake pool operator community from the incentivized testnet (ITN) to the mainnet and into Voltaire (Governance). I've led a DevRel team supporting the high growth of DApps following smart contract implementation through beta network programs and testnets. We have unblocked backlogs by building relationships with top DApps in working groups to narrow the focus and prioritize issues based on their impact, contributing to Cardano's rise as the most decentralized network with over 3,000 SPOs, more than 1,800 DApps, and a vibrant NFT community. Additionally, our Discord has over 11,000 developers in it.

• Head of Community, Insights and Engagement

  • Oct 2020 - Feb 2023

  Greater Manchester, England, United Kingdom I built the community and developer relations functions from the ground up. I own the strategy across all stages of launching communities from conception to maturity. I innovate and incubate initiatives that currently deliver x15 key services to the business. I oversee the team's execution of the strategy. I define team roles and manage hiring. I build respect and trust within our community, internal teams, and the broader ecosystem to enhance adoption, revenue, and reputation. In… Show more I built the community and developer relations functions from the ground up. I own the strategy across all stages of launching communities from conception to maturity. I innovate and incubate initiatives that currently deliver x15 key services to the business. I oversee the team's execution of the strategy. I define team roles and manage hiring. I build respect and trust within our community, internal teams, and the broader ecosystem to enhance adoption, revenue, and reputation. In eighteen months... - Built an intelligence and insights function that reports to the c-suite and the broader business every week - Report on issues, narratives, and risks to the VP - Built a DApp Project relations program during the Dawn of DeFi on Cardano - Hired the community team from 0 to 10 heads (still hiring!) - Built a Stake Pool Operator community and grew it to 3,000 - Built a Developer community and grew it to 21,000 - Built a Discord and grew it to 11,000 members

• Community Analyst seconded to the Cardano Foundation

  • May 2019 - Oct 2020

  United Kingdom Fosters and scales a community of interest. Responsible for creating a community strategy. Conceptualizes, delivers, and leads critical projects in the community. - Delivered a video course project called 'Stake Pool School' - Built a third-party relations program that was the best-performing channel for clicks with a spend of $0 - Supported the launch and delivery of Cardano's CIP program, which is a formal framework for communication around improvement proposals



Komodo

• United States
• Financial Services

• Head of Community

  • Jun 2017 - May 2019

  United Kingdom Built a developer-led community. Produced weekly digests, managed Discord, and handled key projects such as a third-party app program. Increased the email list from 2.4K to 12K. Expanded the Discord community from 2.6K to 6.6K members.



Voxpopme

• United States
• Software Development
• 1 - 100 Employee

• Content Strategy

  • Jun 2017 - Jun 2018

  Birmingham, United Kingdom Created a content strategy to leverage our research platform and broker opportunities for researchers to reach larger audiences. After six months, it had more traffic than the blog. Six months after launch 42 industry voices were heard by 5K unique visitors who watched 416 hours of video.



ROCCIA | tiles and bathrooms

• Marketing Manager

  • Feb 2016 - Mar 2017

  Preston, United Kingdom Revamped a poorly performing Magento website that sold tiles and bathrooms. Developed a content strategy centered around a platform for interior designers. Hired and supervised agencies and contractors. In less than ten months, total calls doubled, conversions tripled, and the cost of conversion dropped by 81%.



Liverpool Vision

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Marketing Manager

  • Apr 2015 - Jan 2016

  Liverpool Short-term contract. IFB2016 was the world's largest business festival. Responsible for delivering key projects such as the website. Managed interns and agency relationships.



VisionsLive

• United Kingdom
• Market Research
• 1 - 100 Employee

• Head of Community

  • Sep 2012 - Feb 2015

  Lancaster, United Kingdom Launched an online B2B community owned by the Royal Bank of Scotland. Hired and trained a moderation team. The community grew from 15K members to 35K in two years.



Sugarvine.com | national dining guide

• Senior Business Development Manager

  • 2008 - 2012

  Peel House, 6 Whitehills Drive, Marton, Lancashire, FY4 5LW Established new territories in the South-West of England & Scotland. Brought on over 250 accounts.



MICROS-Fidelio | solutions vendor & hosting provider for hospitality, retail & travel

• Technical Support Specialist

  • 2005 - 2007

  The Plaza, Parkmore Business Park East, BallyBrit, Co. Galway, Ireland Provided first-line technical support across a wide range of technologies for MICROs-Fidelio enterprise applications within the hospitality industry. Issues involved software, hardware, servers, network connectivity, and user-generated problems.



PASS Training | professional training in new media, management and personal development

• IT Course Manager

  • 2000 - 2002

  Chalk Farm, London, United Kingdom Sold various training formats to clients. Responsible for organizing and setting up IT B2B training.