Melvin Wong
Director Of Operations at Novitee Pte Ltd- Claim this Profile
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Experience
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Novitee Pte Ltd
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Director Of Operations
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Dec 2015 - Present
Experienced Director of Operations with proven capability in developing strategies and operation process to meet business objectives. Excellent knowledge of F&B business and IT Environment. 10 years of experiences in computer technology in F&B Solutions, including: technical and business consulting, project management, business processes and team management. 500+ delivered projects, in Singapore, China and South East Asia. Experienced Director of Operations with proven capability in developing strategies and operation process to meet business objectives. Excellent knowledge of F&B business and IT Environment. 10 years of experiences in computer technology in F&B Solutions, including: technical and business consulting, project management, business processes and team management. 500+ delivered projects, in Singapore, China and South East Asia.
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Operation Support Manager
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Mar 2012 - Sep 2015
Operation Support Executive - 2012 - 2013 Operation Support Manager - 2014 - 2015 About JeriSys Pte Ltd A company started in Singapore that aims to provide IT solutions to F&B players in Singapore. The company differentiate itself from its competitor by developing its own solution using its founder past experiences as a F&B operators. Therefore solution are cater specifically to meet the needs of Local F&B Players. Solutions include Point-of-Sales, Inventory Solution and customized ERP system. Roles and Responsibility: a) Clients and accounts management of company major clients. b) Provide consultation to clients on F&B operation workflow and network infrastructure to achieve maximum productivity after solution implementation. b) Manage customized solution projects. Tasks includes requirement gathering. manage a team of 3 software developers and implement the solution. c) Manage a team of 2 support executive and schedule their weekly duties. d) Assist in new solutions and products development via providing inputs in development stage, conduct solution stress test and liaise with existing clients for actual environment test. e) Liaise with supplier and plan hardware delivery schedule. f) Implementation of solution for 200 F&B outlets Island wide. Show less
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MD
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United Kingdom
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Performing Arts
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Account Executive
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Dec 2010 - Dec 2012
Manage all major accounts, ensure clients satisfaction and monitor / manage clients’ budgets. Develop proposals with existing and new clients to define and develop new marketing campaigns. Create and deliver presentations to new clients as well as coordinating with account manager for major pitches. Manage all major accounts, ensure clients satisfaction and monitor / manage clients’ budgets. Develop proposals with existing and new clients to define and develop new marketing campaigns. Create and deliver presentations to new clients as well as coordinating with account manager for major pitches.
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PDS International Pte Ltd
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Singapore
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Business Supplies & Equipment
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1 - 100 Employee
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Marketing Coordinator
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Mar 2010 - Sep 2010
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Education
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Curtin University of Technology
Bachelor, Advertising, Marketing -
Ngee Ann Polytechnic