Melvin Vun Jye Lee

Technical Support Executive at Arachem (M) Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Selangor, Malaysia, MY
Languages
  • English Professional working proficiency
  • Malay Limited working proficiency
  • Chinese (Simplified) Elementary proficiency

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Experience

    • Malaysia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Technical Support Executive
      • May 2019 - Present

      I'm part of the Animal Diagnostics Division technical support team, and I provide after sales technical support for the in-house veterinary diagnostic analysers that we carry across Malaysia, these includes:1. Installing, commissioning, and training of instruments.2. Performing regular maintenance for said instruments where needed. 3. Providing technical support and troubleshooting on the field or over the phone (voice/videocall).4. Continual training and education of clients on the various instruments and test kits, including refresher training where needed.5. Build rapport and maintain a friendly consultantship with the customers.

    • Biotechnology Research
    • 1 - 100 Employee
    • Genome Informaticist
      • Sep 2016 - Mar 2019

      • Manage multiple projects and liaise with the respective clients.• Provide consultation on the best experimental design and practices to meet the clients research objective, including technical support where needed.• Analysis and interpretation of NGS data.• Deliver projects via a written report and oral presentation, including post delivery support where needed.• Prospect, adopt and develop novel technologies into new products for the company.• Conduct, teach, and facilitate at the following NGS and bioinformatics workshops: - 2016 MSM Basic Transcriptome Genome Informatics Workshop [1-2 Nov 2016]. - 2017 ICMSM Metagenome Informatics Workshop [13-14 Sep 2017]. - 2018 FGSB Advanced Bioinformatics Workshop [25-27 Jul 2018].

    • Malaysia
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Mar 2015 - Jul 2015

      • Extraction of gDNA and PCR of incoming samples• Assembly of microbial genomes subsequent analysis in a Linux environment • Extraction of gDNA and PCR of incoming samples• Assembly of microbial genomes subsequent analysis in a Linux environment

    • Intern
      • Dec 2013 - Jan 2014

      Shadowed the process and production clonal palms from explant to nursery Shadowed the process and production clonal palms from explant to nursery

Education

  • Monash University Malaysia
    Bachelor of Science (Honours), Microbial genomics
    2015 - 2016
  • Monash University Malaysia
    Bachelor’s Degree, Biotechnology
    2012 - 2015

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