Experience

Exasoft

• Singapore
• Human Resources
• 1 - 100 Employee

• Desktop Support Engineer

  • Aug 2020 - Present

  • Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment. • Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals. • Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network. • Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Skills OS installation: Win XP, Win Server 2003, 2008, Win Vista, Windows 7. Assembling, hardware up gradation troubleshooting, Windows maintenance, dual booting, upgrade & update the windows MS outlook configuration, Outlook backup & restore and troubleshooting Disk Management, partitions Printer installation and troubleshooting Antivirus update & virus protection Scanner configuration & troubleshooting. Troubleshooting of hardware and O/S Basic Networking, Map drive, Data sharing TCP/IP Configuration, Internet Maintenance Data Cards configure and troubleshooting Remote desktop and Remote assistance Wireless Networking, Networking in Domain environment Basic Firewall configuration. VNC Configuration and team viewer configuration. SQL Server Installation and Its backup and Restore. User Profiles Backup and Restore. Sharing folder, sharing device & Printer. Show less