Melody Van Eeckhoutte

Project Manager Merchants at Edenred Belgium
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Contact Information
Location
BE
Languages
  • Français Native or bilingual proficiency
  • Anglais Native or bilingual proficiency
  • Néerlandais Professional working proficiency

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David Dupuis

Au sein de Voyages-sncf, Melody a ainsi acquis de solides compétences en matière d’organisation et de déploiement de plans d’action marketing, de gestion de projets et de mise en place de plans de communication. Elle a toujours exercé ses fonctions avec dynamisme faisant preuve d’une grande réactivité et d’une volonté d’aller de l’avant. Très motivée, Melody est une véritable professionnelle qui allie rigueur, efficacité, précision et rapidité à d’excellentes connaissances linguistiques. Elle était particulièrement appréciée par ses collègues et sa direction pour sa gentillesse, sa bonne humeur, sa disponibilité à venir en aide et son implication dans les projets.

Christina Schaberger

Result-oriented professionalism meets incredibly positive attitude. She implements her strategy thanks to good timing and unparalleled communication skills. The way Melody works is constructive and efficient, which seems to be contagious. I will always remember the dematerialisation project for which Melody kept our team motivated, even though the tasks were very time consuming. I cannot recommend Melody enough, even though she would be a great loss.

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Experience

    • Belgium
    • Financial Services
    • 100 - 200 Employee
    • Project Manager Merchants
      • Jan 2023 - Present

    • B2B Marketing & Communication Manager
      • Jan 2019 - Mar 2023

      > B2B Communication Strategy for retailers> Definition of the annual communication plan> Contribution to the marketing strategy and creative ideas> Optimization, automation and management of the different journeys> Copywriting and coordination of the creation all communication media off/online for Edenred Belgium and Luxembourg: emails, websites, banners, press releases, videos, contests, advertising, leaflets, FAQ's, sales presentation...> Email campaign management: content and trigger definition, briefing, coordination and results analysis> Sales supports creation for product launch, digitalization, activation, day-to-day...> Content Strategy for merchants with a blog, a newsletter and regular articles> Project management: Uber Eats, Joyn, Phenix, online payment, MultiSafepay, mobile payment, extranet, product launch... > Extranet optimization and promotion to the retailers> Briefing and coordination of the internal teams (graphic design, digital, IT...) and external partners > Development and coordination of new partnerships> Brand awareness and promotion of the digital solutions Show less

    • France
    • Travel Arrangements
    • 1 - 100 Employee
    • Marketing & Communication Europe Coordinator
      • Apr 2017 - Jan 2019

      > Pan-european coordination of B2B marketing/digital projects > Content creation and development of communication materials (on/off line: newsletter, web content, advertising, flyer, leaflet, roll-up, magazine insertion) > Website administration: update, layout and page creation (CMS Drupal) > Event organisation: international internal seminar, trips/events with B2B clients > Budget management > Pan-european coordination of B2B marketing/digital projects > Content creation and development of communication materials (on/off line: newsletter, web content, advertising, flyer, leaflet, roll-up, magazine insertion) > Website administration: update, layout and page creation (CMS Drupal) > Event organisation: international internal seminar, trips/events with B2B clients > Budget management

    • Belgium
    • Rail Transportation
    • 300 - 400 Employee
    • Platform Manager
      • Nov 2015 - Apr 2017

      > Team management, supervision and work organisation> Coordination with different stakeholders> Follow-up and reporting on operational issues> Managing irregular and disturbed situationsRef.: Isabelle Bouchéibouche@railrest.com

    • Guest Agent
      • Apr 2014 - Nov 2015

      > Welcome and information> Hosting and catering > Guest relation> Multicultural environmentRef.: Joëlle Tiltejtilte@railrest.com

    • United Kingdom
    • Public Relations and Communications Services
    • PR Assistant
      • Jan 2013 - Jan 2014

      > Event planning and coordination > Media monitoring (press reviews, press book update, press releases, ...) > Show room and samples management > General office administration Ref.: Fiona Cuningham fiona@stephaniechurchillpr.com > Event planning and coordination > Media monitoring (press reviews, press book update, press releases, ...) > Show room and samples management > General office administration Ref.: Fiona Cuningham fiona@stephaniechurchillpr.com

    • Belgium
    • Higher Education
    • 1 - 100 Employee
    • PR & Sponsorship Manager (Volunteer) NDM 2012 - PR section
      • Nov 2011 - May 2012

      > Event plannning and coordination > Project management and team animation > Contact, negociation and follow-up with sponsors and stakeholders > Guest relation Ref.: Leslie Leclercq leslie.leclercq@gmail.com > Event plannning and coordination > Project management and team animation > Contact, negociation and follow-up with sponsors and stakeholders > Guest relation Ref.: Leslie Leclercq leslie.leclercq@gmail.com

    • PR Assistant (Volunteer)
      • 2009 - 2012

      > Media and derivatives production > Event coordination and promotion > Guest relation > Contact and follow-up with stakeholders/sponsors Ref.: Fred Geenens fred@geenens.com > Media and derivatives production > Event coordination and promotion > Guest relation > Contact and follow-up with stakeholders/sponsors Ref.: Fred Geenens fred@geenens.com

    • Salesperson
      • Mar 2008 - Jun 2008

      > Customer relation > Store administration Ref.: David Depreay unmondeenzen@hotmail.com > Customer relation > Store administration Ref.: David Depreay unmondeenzen@hotmail.com

    • Event & PR Assistant (Volunteer)
      • 2007 - 2008

      > Event planning and coordination > Press and guest relation > Supports creation (press reviews, press book) and media monitoring > General office administration Ref.: Fred Geenens fred@geenens.com > Event planning and coordination > Press and guest relation > Supports creation (press reviews, press book) and media monitoring > General office administration Ref.: Fred Geenens fred@geenens.com

Education

  • IHECS Academy
    Certification in Web Communication, Communication
  • IHECS
    Applied Communication, Public Relations, Advertising, and Applied Communication
    2008 - 2013

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