Melody Unrau
Medical Office Assistant at MediGroup- Claim this Profile
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Bio
Experience
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MediGroup
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Medical Office Assistant
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May 2021 - Present
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Timbercreek Asset Mgmt
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Canada
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Real Estate
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1 - 100 Employee
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Building Manager
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Jul 2010 - Aug 2019
• Managed a residential apartment building with over 100 suites, maintaining a low vacancy rate of 3% or less. • Developed communication skills by meeting with contractors, scheduling repairs and coordinating maintenance projects throughout building to promptly complete repairs and ensure resident satisfaction. • Maintained AR reports, vacancy/traffic reports, and other building maintenance logs to ensure accuracy and up-to-date information was available for daily business decisions. • Followed strict privacy requirements with client’s information while processing rental applications that required credit checks, landlord references and employment verification. • Trained staff to ensure company policies, safe work laws and residential tenancy rules and regulations were followed at all times. • Took initiative and worked independently by being one of two staff on-site and performing 80% of all cleaning, maintenance and administration work. • Communicated with potential tenants through email and phone to arrange lease appointments. • Finalized rent payments and banking records to ensure company funds were safe and accounted for. • Developed conflict resolution skills by deescalating issues between residents, clients, and contractors. Show less
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Manitoba Clinic
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Canada
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Medical Practices
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1 - 100 Employee
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Office Assistant
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Jun 2007 - Feb 2010
• Provided office assistance for an Allergy & Immunology Doctor and an ENT Doctor.• Performed day-to-day administrative duties such as scheduling appointments, completing various office paperwork, maintaining office and exam rooms, and ordering supplies to ensure smooth and effective business operation.• Informed patients of products and health benefits so they could make accurate purchasing decisions.• Completed billing to Manitoba Health and provided proper insurance documents to private insurance agencies in line with laws, regulations and guidelines.• Coordinated maintenance on office and medical equipment to ensure Doctors had the necessary equipment for examinations. Show less
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File Clerk
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Oct 2004 - Jun 2007
• Excelled in a fast-paced environment that required attention to detail and excellent organizational skills to complete all tasks within the day.• Pulled patient files for a multitude of doctors’ offices, so Doctors had the necessary information to diagnose and treat patients.
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Education
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Red River College
Business Administraton, Human Resource Management