Experience

Trinity Life Center

• United States
• Medical Practices
• 1 - 100 Employee

• Operations and Launch Manager

  • Jun 2020 - Present



Cubillos Inc

• United States
• Marketing Services

• Business Owner

  • Jun 2016 - Present

  Offering end-to-end multimedia marketing and branding strategy for local small businesses Consult business owners and managers on how best to represent their businesses through their brand identity. Brainstorm, create and propose full package branding concepts and designs, including graphic and web design, signage, business stationery, and multimedia advertising. Actively supervise social media platforms to increase customer traffic. Organize and host impactful events to gather local business professionals and encourage entrepreneurship. Show less



Club Pilates

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Studio Manager

  • May 2019 - Nov 2019



Massage Envy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Spa Director

  • Jun 2014 - Mar 2016

  Quickly promoted from a sales role to management, eventually overseeing day-to-day operation of two clinics and managing 80-100 employees. Collaborated with management to create sales goals and incentives, and energized sales teams to exceed every target, leading clinic to be one of the top performers in the region. Maintained exceptional employee retention, with no front desk turnover in the first year. Oversaw retail arm of both clinics, including creating and tracking sales goals and managing inventory. Improved guidelines for more efficient operations within both spas. Show less



Curtis Media Group

• United States
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Account Executive - La Ley 101.1FM

  • Nov 2013 - May 2014

  Developed custom ad campaigns for each client to reach the station’s Spanish-speaking demographic. Met with sales teams weekly to understand listeners’ current interests and collaborate on campaigns. Maintained accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities Developed custom ad campaigns for each client to reach the station’s Spanish-speaking demographic. Met with sales teams weekly to understand listeners’ current interests and collaborate on campaigns. Maintained accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities



The Umstead Hotel and Spa

• United States
• Hospitality
• 100 - 200 Employee

• Front Desk Receptionist

  • Apr 2013 - Sep 2013

  Within the first few months, analyzed training needs and improved Front Desk training manual. Provided exceptional customer service to all guests, including high-profile clientele, with speed and enthusiasm. Consistently upsold hotel rooms to maximize occupancy. Within the first few months, analyzed training needs and improved Front Desk training manual. Provided exceptional customer service to all guests, including high-profile clientele, with speed and enthusiasm. Consistently upsold hotel rooms to maximize occupancy.



Ms.Claudia's Village Academy

• El portal, FL

• Media Marketing Consultant

  • May 2009 - Jul 2013

  Oversaw marketing and promotion strategies, including creating multimedia marketing and ad campaigns based on geographical market analysis. Actively engaged with customers and families within the social media channels. Oversaw marketing and promotion strategies, including creating multimedia marketing and ad campaigns based on geographical market analysis. Actively engaged with customers and families within the social media channels.



Town of Holly Springs

• Government Administration
• 100 - 200 Employee

• Communication Intern

  • Jan 2011 - Jul 2012

  • Founded and established a program with Holly Springs High School’s administration in order to provide students the opportunity to study and practice broadcasting • Designed Ads and PSA’s for town events and local businesses to be broadcasted on local network stations • Developed program material for all production needed by the Town of Holly Springs • Founded and established a program with Holly Springs High School’s administration in order to provide students the opportunity to study and practice broadcasting • Designed Ads and PSA’s for town events and local businesses to be broadcasted on local network stations • Developed program material for all production needed by the Town of Holly Springs



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Club Sales Associate

  • Feb 2011 - May 2012