Melody W.

Sales Assistant at The Source Bulk Foods UK
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Contact Information
Location
United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Experience

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Assistant
      • Aug 2022 - Present

      Roles include: sales and product marketing, task delegation, visual merchandising, customer service and making personal recommendations. - Proven communication skills and handling of customer enquiries, escalating to management when necessary. - Delegated tasks within a team to ensure task completion. - Honed knowledge of supplier sourcing and procurement, sustainability and accessibility. and how sales goals are strategised. - Exceeded weekly sales targets with excellent upselling and product knowledge. - Highest in loyalty program signups in the whole branch, by 125%. - Uniquely tailored recommendations and suggestions for accessibilty and usage to customers. - Exercised previous knowledge of nutrition and wellness, and conducted verbal market research to gain understanding of how our customers feel about the products. - Proactively memorised a product catalogue of over 200+ products. - Strong community outreach and involvement in local events to promote sustainabilty. - Engaged in B2B communications with suppliers. - Influenced store managers and corporate when buying new products with on the ground customer feedback experience. - Coordinated stock assessment and organisation, devising formulae to assess stock more accurately. Show less

    • Business Owner
      • Jun 2020 - Present

      Melodia Moda specialises in luxury knitwear and crochetwear, using sustainable yarns of bamboo and cotton. Melodia Moda specialises in luxury knitwear and crochetwear, using sustainable yarns of bamboo and cotton.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Assistant
      • Dec 2021 - May 2022

      Duties included: creating a comfortable and respectful environment in a sensitive space, merchendising new products, rounded product knowledge, making recommendations, launching new products. - Discretion and sensitivity when discussing such an intimate topic with customers. - Rounded knowledge of product brands, features and combinations. - Launched new products and facilitated in marketing them towards our customer base. - Left Simply Pleasure due to relocation to London. Duties included: creating a comfortable and respectful environment in a sensitive space, merchendising new products, rounded product knowledge, making recommendations, launching new products. - Discretion and sensitivity when discussing such an intimate topic with customers. - Rounded knowledge of product brands, features and combinations. - Launched new products and facilitated in marketing them towards our customer base. - Left Simply Pleasure due to relocation to London.

    • United Kingdom
    • Investment Banking
    • Sales Associate
      • Oct 2021 - Nov 2021

      Role included: merchendising displays of luxury womenswear, maintaining positive relationships with loyal customer base, responsible time keeping, organisation, the strict upkeep of visual displays. Role included: merchendising displays of luxury womenswear, maintaining positive relationships with loyal customer base, responsible time keeping, organisation, the strict upkeep of visual displays.

Education

  • CPPD
    Certificate, Humanistic counselling
    2022 - 2023
  • JCOSS
    GCE Advanced Level
  • University of Exeter
    BSc Neuroscience with Placement Training Year, minor in forensics, Neuroscience

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