Experience

Sovereign Interiors

• Australia
• Retail
• 1 - 100 Employee

• Sales & Interior Design Manager

  • May 2023 - Present



James Said

• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Interior Designer

  • Aug 2022 - May 2023



Melody Thurling Interiors Ltd

• Melbourne, Victoria, Australia

• Interior Designer / Founder

  • Dec 2014 - Aug 2022



RoomLab

• United Kingdom
• Design
• 1 - 100 Employee

• Interior Architect

  • Dec 2018 - Jan 2022

  Interior Architect and 3D visual expert for RoomLab Ltd. An online professional interior design platform, which offers a full scope interior design services remotely for residential and commercial clients with a team of 12 interior designers. I completed over 100 client projects in the 3 year period I worked with RoomLab and received many favourable reviews, recommendations and customers personally requesting my design services. In the role I conducted client consultations to determine the project brief, creative mood boards, floor plans, selection and sourcing FF&E, 3D modelling and CGI visual renders, bespoke joinery design, dimensional technical drawings, elevations and created professional presentation documents. Show less



Time International Pty Ltd

• Singapore

• Brand Manager - Frederique Constant Genève

  • Jan 2004 - Mar 2006

  Planned strategic brand-building events to expand retail points across national market. Created and delivered sales-driven programs and promotions to drive business and meet sales objectives. Recommended product changes to enhance customer interest and maximize sales. Planned, developed and led negotiation of key retail partnerships. Drove brand development by working closely with sales associates with product training to effectively increase sales. Attended Basel International Watch Fair Switzerland, conducted product launch presentations and sales meetings with existing and prospective retail partners in Singapore. Show less



Hardy Brothers Jewellers

• Australia
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Department Manager

  • Jan 2002 - Feb 2004

  Employed in the role of Diamond Manager for Hardy Brothers Jewellers Melbourne. Provided excellent service to customers through active engagement, listening and communication skills and professional support for after service needs. Enforced customer service standards and resolved customer problems to uphold quality service. Contacted customers to notify of upcoming promotions and cultivate business relationships. Explained features, advantages and benefits of products and services. Maintained records on customer contacts to support effective follow-up opportunities. Stayed up to date on company products and services to support sales objectives. Trained and supported new sales representatives. Attended company trainings on such topics as customer engagement strategies, attaining sales goals and building business. Show less



Bulgari

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Executive

  • Jan 2001 - Jan 2002

  Engaged positively with each customer, providing professional and polite support for sales and service needs. Educated customers on product features and technical details to highlight benefits. Followed up with customer to identify and resolve service or technical issues and maintain satisfaction. Cultivated strong professional relationships with clients through promotional product launches and events. Stayed up to date on company products and services to support sales objectives. Continuously met sales goals. Arranged merchandise with appealing displays to encourage customer sales. Attended and completed annual sales and product training seminars. Show less



Cartier

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Assistant Manager

  • Jan 1999 - Jan 2001

  Engaged positively with each customer, providing professional and politesupport for sales and service needs. Educated customers on product features and technical details to highlight benefits. Followed up with customer to identify and resolve service or technical issues and maintain satisfaction. Cultivated strong professional relationships with clients through promotional product launches and events. Stayed up to date on company products and services to support sales objectives. Trained and supported new team members in cash register operation, stock procedures, customer services and product knowledge. Continuously met sales goals. Arranged merchandise created appealing displays. Attended interstate annual sales and product training seminars. Enforced company policies and procedures to strengthen operational standards. Worked closely with store manager to maintain day-to-day operations. Show less



Cartier Indonesia - Centralindo Perkasa International

• Jakarta, Indonesia

• Corporate Sales Manager

  • Jan 1996 - Jan 1998

  Closed sales consistently through strong client rapport and expert product and service knowledge. Consistently achieved sales targets. Connected with potential customers to build new corporate partnerships and solicit corporate gift sales. Established sales goals and strategies that contributed to increased growth in sales and profitability. Employed cold calling, prospecting and networking to land new customers and penetrate new markets. Attended company workshops and conferences to improve technical and professional skills. Created presentation materials for sales and conducted presentations to corporate clients to develop and enhance customer relations. Implemented and oversaw the personalisation of corporate gift products. Show less