Melody Ormsby
Hostess at The Temporary by American Place- Claim this Profile
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Topline Score
Bio
Experience
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Hostess
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Mar 2023 - Present
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Great Wolf Lodge
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United States
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Hospitality
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700 & Above Employee
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Front Desk Agent
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Sep 2021 - Present
Welcome guests by greeting them, answering questions, and responding to request. Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, and issuing guest room keys. Provides concierge duties to guests by answering any inquiries regarding the resort and other services guests may require, such as entertainment, shopping, business, and travel Welcome guests by greeting them, answering questions, and responding to request. Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, and issuing guest room keys. Provides concierge duties to guests by answering any inquiries regarding the resort and other services guests may require, such as entertainment, shopping, business, and travel
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NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
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United States
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Retail
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700 & Above Employee
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Retail Sales Clerk
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Feb 2020 - Sep 2021
Organization Maintaining store appearance. Sales Cross-selling products and knowing the layout of the store. Make suggestions to customers on the latest trends and current promotions based on customers' individual needs. Using a Point of Sales system processing cash exchanges discount gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customers. Completing various forms of paperwork reports and reconciliation. Answering phones, calling customers, and setting up appointments for customer fitting. Show less
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Six Flags
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United States
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Entertainment Providers
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700 & Above Employee
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Guest Relations
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Sep 2019 - Dec 2019
Handling various ticket transactions including advanced sales, group sales, complimentary tickets, season tickets, promotional tickets, and ticket problem reconciliation. Handling of all guest concerns including park information, compliments, and complaints received via phone or in person. Maintain a safe and clean work area. Balance cash register within six flags guidelines. Handling various ticket transactions including advanced sales, group sales, complimentary tickets, season tickets, promotional tickets, and ticket problem reconciliation. Handling of all guest concerns including park information, compliments, and complaints received via phone or in person. Maintain a safe and clean work area. Balance cash register within six flags guidelines.
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Education
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Southern New Hampshire University
Bachelor's degree, Psychology