Experience

SPX

• Suzhou, China

• Customer Service Rep.

  • Oct 2010 - Present

  This position’s accountability is customer service, planning, reviewing, and managing orders to assure the delivery of goods and services required to support operating, manufacturing, and customer needs. All activities must be completed as accurately as possible and in a timely manner to support department and business objectives. • Provide prompt and courteous service to both internal and external customers by providing adequate reports. • Timely confirm delivery date after received PO and update PO delivery dates to customer if have any change. • Manage all customer based on forecast activity, program, promotion and daily business activity. Forecast and sales trend analysis is necessary. • Support the cross-functional customer teams, by providing all material related updates. • Support the SPX Leadership Standards. Show less



Gaoxin Zhangtong Limited Liability Company

• Customer Service

  • Mar 2006 - Jun 2008