Melody Heese
Claimant Consultant at Allsup Inc.- Claim this Profile
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Bio
Experience
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Allsup
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United States
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Insurance
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300 - 400 Employee
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Claimant Consultant
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Oct 2007 - Present
- Represent claimants in the Social Security Disability Insurance application process. - Perform initial interviews with potential claimants by telephone and record all actions. - Communicate with Social Security Administration and Disability Determination Service. - Complete all necessary forms using Allsup Case Management Systems and manage caseload.
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Medicare Recovery Specialist
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Apr 2006 - Oct 2007
- Contacted providers,through an aggressive call program, to recover claims paid improperly - Followed up on collection of refund dollars. - Recovered 100% of past due and current refund inventory in first 7 months. - Built successful relationships with providers, health plan administers, and co-workers.
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Sales Manager
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Aug 2003 - Apr 2006
- Monitored all sales and business development functions in a call center environment. - Provided team training, team building, coaching and quarterly reviews. - Shared new employee interviewing and hiring responsibilities. - Accountable for ten sales associates' monthly sales goals and marketing services. - Acted as liaison between dealer channel and direct sales organization.
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Office Manager/Co-Owner
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1988 - Aug 2003
- Responsible for day-to-day invoicing and accounts receivable/payable. - Completed state and federal quarterly returns and sales tax forms. - Managed payroll, employee benefits, and training processes. - Supervised office employees, provided customer service and assisted with marketing projects.
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Education
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Southwestern Illinois College
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Ainsworth High School
Diploma, General