Melody Heese

Claimant Consultant at Allsup Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Belleville, Illinois, United States, US

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Experience

    • United States
    • Insurance
    • 300 - 400 Employee
    • Claimant Consultant
      • Oct 2007 - Present

      - Represent claimants in the Social Security Disability Insurance application process. - Perform initial interviews with potential claimants by telephone and record all actions. - Communicate with Social Security Administration and Disability Determination Service. - Complete all necessary forms using Allsup Case Management Systems and manage caseload.

    • Medicare Recovery Specialist
      • Apr 2006 - Oct 2007

      - Contacted providers,through an aggressive call program, to recover claims paid improperly - Followed up on collection of refund dollars. - Recovered 100% of past due and current refund inventory in first 7 months. - Built successful relationships with providers, health plan administers, and co-workers.

    • Sales Manager
      • Aug 2003 - Apr 2006

      - Monitored all sales and business development functions in a call center environment. - Provided team training, team building, coaching and quarterly reviews. - Shared new employee interviewing and hiring responsibilities. - Accountable for ten sales associates' monthly sales goals and marketing services. - Acted as liaison between dealer channel and direct sales organization.

    • Office Manager/Co-Owner
      • 1988 - Aug 2003

      - Responsible for day-to-day invoicing and accounts receivable/payable. - Completed state and federal quarterly returns and sales tax forms. - Managed payroll, employee benefits, and training processes. - Supervised office employees, provided customer service and assisted with marketing projects.

Education

  • Southwestern Illinois College
    2007 - 2007
  • Ainsworth High School
    Diploma, General
    1980 - 1984

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