Experience

The Pet Shop

• United States
• 1 - 100 Employee

• SALES EXECUTIVE & CASHIER

  • Sep 2017 - Present

   Generating daily sales activity, plan & sales target.  Assisting customers by providing high level of customer service and support.  Attending in-coming customer calls for their inquiries and orders.  Checking and encoding incoming items into our system.  Handling cash registry, invoices, cash re-fund and returned items.  Maintain the shop retail standards.  Merchandising all items based on brand visual merchandise standard.  Provides product demonstration, promotion, and pricing information base on customer’s request.  Resolves order and inventory problems by investigating data and history purchases in our system to support customers.  Attending phone inquiries & customer’s complaint by giving valuable information and advice.  Perform other related task as may be assigned time to time.  Ensure customer satisfaction at all time. Show less



Mashree Liwa General Trading LLC

• SENIOR SALES EXECUTIVE / CASHIER

  • Mar 2012 - Jul 2017

   Responsible for daily sales activity, plan & sales target, product display, shop co-ordinations with sales staff.  Assisting shoppers by providing high level of customer service and support.  Processing goods transfer note and delivery records for outgoing items.  Checking and acknowledging the incoming items to our system.  Handling cash registry, invoices, cash re-fund and returned items.  Maintain the shop retail standards.  Merchandising based on brand visual merchandise standard.  Provides product demonstration, promotion, and pricing information by clarifying customer request.  Resolves order and inventory problems by investigating data and history notifying managers and customers.  Attending phone inquiries & customer’s complaint by giving valuable information and advice.  Perform other related task as may be assigned time to time.  Ensure customer satisfaction at all time. Show less



SM MEGA MALL

• SALES REPRESENTATIVE

  • Aug 2009 - Mar 2012

   Greeting and assisting customers.  Involved in stock control and management system.  Assisting shoppers to find the goods and products they are looking for.  Being responsible for processing cash and card payments.  Answering phone calls and queries from customers.  Reporting discrepancies and problems to the supervisor.  Keeping the store cleanliness, tidiness and sanitation standard.  Responsible dealing with customer complaints and other sales related issues.  Receiving and storing the delivery of large amounts of stock  Keeping up to date with special promotions and putting up displays. Show less