Melody Coppock
Senior Information Technology Specialist at Florida National Guard- Claim this Profile
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Bio
Experience
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Florida National Guard
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United States
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Armed Forces
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100 - 200 Employee
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Senior Information Technology Specialist
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Oct 2019 - Present
• Serve as technical subject matter expert for O365, Teams, and SharePoint for a battalion-wide integration/implementation. • Install and configure military software and hardware and manage LAN/network servers and communications tools. • Maintain internal documentation inclusive of hardware repairs, software updates, and bugs. • Collaborate with cross-functional teams by prioritizing workloads with attention to detail to achieve tight deadlines. • Educate and familiarize users on… Show more • Serve as technical subject matter expert for O365, Teams, and SharePoint for a battalion-wide integration/implementation. • Install and configure military software and hardware and manage LAN/network servers and communications tools. • Maintain internal documentation inclusive of hardware repairs, software updates, and bugs. • Collaborate with cross-functional teams by prioritizing workloads with attention to detail to achieve tight deadlines. • Educate and familiarize users on common technical terms related to devices and software to resolve issues. Show less
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Education
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Santa Fe College
Associate of Science - AS
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