Melody Coelho

Founder & Chief Executive Officer at Hypernova Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Goa, India, IN
Languages
  • English Full professional proficiency
  • Hindi -
  • Arabic Elementary proficiency

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5.0

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Caroline E.

Melody is a multitalented and dedicated teamplayer. She has a unique and inspiring personality and played an important role in our Business Development team at Nordic Intent. Her people oriented and innovative mindset combined with outstanding communication skills brought great value to both clients as well as internally. In her role she also took on completely new domains of expertise such as customer excellence responsibilities for international clients as well as managing compliance to the EU General Data Protection Regulation (GDPR) within the company which she did to the very best extent. Her combination of technical knowledge, communication and business development expertise is making her well suited for a variety of roles and responsibilities. I give Melody without any doubt my absolute best recommendations.

Helle Marie Vedvik

I have had the honor of working with Melody for about two years. We have collaborated across national borders and I have seen Melody handle many clients. I’ve seen her build trust and a good customer relationship with her professional and calm appearance. In addition to that she is a reliable co-worker. Tasks/assignments are ready on time and she will make sure the process goes smoothly from all ends. I would recommend Melody as Business Development Manager or as Project Manager.

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Credentials

  • Machine Learning
    Coursera
    Nov, 2017
    - Nov, 2024

Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Founder & Chief Executive Officer
      • Oct 2020 - Present

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Jul 2019 - Oct 2020

      • Developing good relationships with customers and partners. • Implementing new business development strategies to maximize profit and sales. • Providing customer satisfaction through negotiation. • Implementing operational changes with proper planning and strategy. • Understanding the needs and preferences of the customer and ensure that they are fulfilled. • Discussing new strategies and policies with other concerned departments. • Client Onboarding by drafting required… Show more • Developing good relationships with customers and partners. • Implementing new business development strategies to maximize profit and sales. • Providing customer satisfaction through negotiation. • Implementing operational changes with proper planning and strategy. • Understanding the needs and preferences of the customer and ensure that they are fulfilled. • Discussing new strategies and policies with other concerned departments. • Client Onboarding by drafting required legal contracts

    • Customer Success and Compliance Manager
      • Oct 2018 - Jun 2019

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Team Lead
      • Oct 2015 - Jul 2017

      • Responsible for end to end delivery of project from requirements gathering, analysis, implementation and QA. • Gathered and documented client requirements and project objectives, via feedback sessions and client meetings. • Designed and implemented user set-up, end user training materials and testing procedures. • Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users. • Reported bugs and interacted with the software development team to… Show more • Responsible for end to end delivery of project from requirements gathering, analysis, implementation and QA. • Gathered and documented client requirements and project objectives, via feedback sessions and client meetings. • Designed and implemented user set-up, end user training materials and testing procedures. • Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users. • Reported bugs and interacted with the software development team to resolve issues. • Seamlessly collaborated with team members to achieve daily objectives. • Prepared detailed reports concerning project specifications and activities. • Analysis of CMMI metrics data from all team mates for the various sub-projects. • Handled the SQA review of the project for several quarters. • Conducted daily status meetings as a Scrum Master in the absence of Senior Project Manager.

    • Module Lead
      • Sep 2013 - Oct 2015

      • Gathered and documented client requirements and project objectives, via feedback sessions and client meetings. • Analysis of new tasks/enhancements/defects and providing a test estimate of the same. • Conducted demos for the end users. • Automated testing processes using Perl, Python. • Analysis of CMMI metrics data from all team mates for the various sub-projects. • Handled the SQA review of the project for several quarters

    • Senior Software Engineer
      • Jun 2012 - Sep 2013

      • Automated testing processes using Perl, Selenium. • Involved in functional testing, integration testing, alpha/beta testing. • Reporting defects.

    • Software Engineer
      • Jul 2010 - Jun 2012

      • Installing and upgrading to new builds. • Involved in manual testing, sanity testing, regression testing.

Education

  • Birla Institute of Technology and Science, Pilani
    Master of Science (M.S.), Software Engineering
    2011 - 2014
  • Goa University
    Bachelor of Engineering (B.E.), Computer
    2006 - 2010
  • St. Joseph's School, Abu Dhabi
    CBSE Science
    2004 - 2006

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