Senior Scrum Master

• Jan 2022 - Present

June 2021 - Present (Mortgage)•Guide the team and organization on how to use Agile/Scrum practices and values•Assess the Scrum maturity of the team and organization, and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization•Build a trusting and safe environment where problems can be raised without fair of blame, retribution or being judged with an emphasis on healing and problem solving•Facilitate getting work done, discussion, decision making and conflict resolutions•Assist with internal and external communications, improving transparency and radiating information•Supports and educates Product Owners, especially on grooming and maintaining the product backlog•Support the team using a servant leadership style whenever possible, and leading by example•Guide the team on how get the most out of self-organization

Scrum Master

• Jun 2021 - Jan 2022

•Guide the team and organization on how to use Agile/Scrum practices and values•Assess the Scrum maturity of the team and organization, and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization•Build a trusting and safe environment where problems can be raised without fair of blame, retribution or being judged with an emphasis on healing and problem solving•Facilitate getting work done, discussion, decision making and conflict resolutions•Assist with internal and external communications, improving transparency and radiating information•Supports and educates Product Owners, especially on grooming and maintaining the product backlog•Support the team using a servant leadership style whenever possible, and leading by example•Guide the team on how get the most out of self-organization Key Achievements• Achieved positive customer and stakeholder feedback by continuously leveraging creative problem solving, addressing, resolving issues and conflict quickly, and leveraging communication to increase effectiveness

Scrum Master

• May 2017 - May 2021

Healthcare and Finance Healthcare and Finance

Business Development Manager

• Feb 2015 - Jan 2017

Administrative Assistant

• Jan 2013 - Mar 2015