MELLORIE HARRIS
Multi line Adjuster remote at Crawford Catastrophe Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Insurance Agent (Health, Property, Casualty)
The University of AlabamaJun, 2022- Nov, 2024 -
Google IT support Specialization
CourseraOct, 2020- Nov, 2024 -
IT Security: Defense against the digital dark arts
CourseraOct, 2020- Nov, 2024 -
System Administration and IT Infrastructure Services
CourseraAug, 2020- Nov, 2024 -
Operating Systems and You: Becoming a Power User
CourseraJun, 2020- Nov, 2024 -
The Bits and Bytes of Computer Networking
CourseraMay, 2020- Nov, 2024 -
Technical Support Fundamentals
CourseraMar, 2020- Nov, 2024 -
Servsafe
-
Experience
-
Crawford Catastrophe Services
-
United States
-
Insurance
-
1 - 100 Employee
-
Multi line Adjuster remote
-
Dec 2020 - Present
Investigate coverage, liability, compensability and damages with all parties involved in a claim as requested by our customers or Company . Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings. Negotiates and settles claims, sets reserves, and manages litigation within client service parameters and authority levels by obtaining demands and making offers to claimants. May present evidence at legal proceedings. Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate. Prepare reports by collecting and summarizing information required by the client and obtained through investigation. Self starter capable of working alone or with others. Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives. Maintain professional and technical knowledge through continuing education in multiple lines of business. Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives. Ability to multi–task in a time sensitive environment and handle job responsibilities with a sense of urgency. Participates in special projects or performs duties in other areas as requested.
-
-
-
State Farm
-
United States
-
Insurance
-
700 & Above Employee
-
Account Specialist
-
Jun 2019 - Dec 2020
Direct contact for client service. Manage requests for and process Certificates of Insurance documents. Manage requests for and process Evidence of Property documents. Manage the renewal process to meet delivery of renewal policy 30 days in advance according to agency guidelines. Prepare Replacement Cost Estimator reports. Retrieve loss runs. Binding of renewal policies with carriers including updating Ecrm Invoice agency bill policies and endorsements. Policy checking. Obtain change information from insured, request endorsements, update TAM, send confirmation letter to insured. Process endorsements. Manage non-pay notices and process finalized cancellations. Follow up calls to carriers and insureds for information requests. Obtain change information from insured and process. Contract review. Report claims to carriers and manage claim process to resolution. Cross sell additional lines of coverage. Maintain knowledge of markets. Back-up departmental teammates. Assist on agency key accounts as needed
-
-
-
TEKsystems
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Technical Support Technician
-
May 2015 - Oct 2017
Tier1 technician Build and configure hardware and update software Repairing computers and ensuring that the servers are functioning properly Running diagnostic programs and maintaining computer networks Gathering data to assess the needs of the customer Evaluation of network requirements Telecommunications setup and repair System administration Resolving incorrect settings Tier1 technician Build and configure hardware and update software Repairing computers and ensuring that the servers are functioning properly Running diagnostic programs and maintaining computer networks Gathering data to assess the needs of the customer Evaluation of network requirements Telecommunications setup and repair System administration Resolving incorrect settings
-
-
-
Belk
-
United States
-
Retail
-
700 & Above Employee
-
Retail Associate
-
Nov 2015 - May 2017
Welcoming and engaging with customers as they enter the store Assessing customers’ needs and suggesting solutions to their problems Working with cash registers and processing payments Setting and attaining sales goals Giving customers advice about sales and promotions Using upselling techniques to increase store sales Recommending the best products to customers Cleaning and restocking the store throughout the day, before opening and after closing Welcoming and engaging with customers as they enter the store Assessing customers’ needs and suggesting solutions to their problems Working with cash registers and processing payments Setting and attaining sales goals Giving customers advice about sales and promotions Using upselling techniques to increase store sales Recommending the best products to customers Cleaning and restocking the store throughout the day, before opening and after closing
-
-
Education
-
2022 - 2022
The University of Alabama
Adult and Continuing Education and Teaching -
2017 - 2020
University of North Florida
Bachelor of Applied Science - BASc, Insurance -
2005 - 2006
Le Cordon Bleu College of Culinary Arts, Atlanta
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
Community
