Experience

Yurika

• Australia
• Utilities
• 100 - 200 Employee

• Operations Excellence Manager

  • Mar 2020 - Present

• Strategic Partnerships Manager

  • Aug 2017 - Mar 2020



Ergon Energy Retail

• Australia
• Utilities
• 1 - 100 Employee

• Product Delivery Specialist

  • Nov 2016 - Aug 2017

• Senior Solutions Process Analyst

  • Mar 2015 - Oct 2016

  • Facilitating the transformation of the system functionality and business needs into a high level process for a new Customer Information System (CIS)• Supporting and supervising the Content Developers in the creation of the low level process documentation including work instructions, system simulations, reference documents and customer communication • Identifying and implementing “Lean” process improvements



Dolphin Management Consultants

• Mackay, Australia

• Senior Management Consultant

  • 2011 - Mar 2015

  • Facilitation of business strategy and planning workshops • Leadership program coordination and facilitation • Identification and evaluation improvement opportunities via analysis of data from the various aspects of the business • Project management using various Continuous Improvement methodologies including but not limited to Six Sigma, Lean and Theory of Constraints • Implementing projects using Change Management practices • Development of Marketing strategies covering promotions and networking solutions • Developing initiatives to transform the organisation culture Show less



BHP Billiton Mitsubishi Alliance

• Goonyella Riverside Mine and Peak Downs Mine

• Business Improvement Team Leader

  • Jan 2005 - Aug 2008

  • Assist departments to identify business improvement opportunities using tools such as Lean, Kepner Tregoe, Theory of Constraints and Driver Tree Analysis; • Worked with the Coal Processing department to develop and pilot a project identification, prioritisation and pipeline tool, using the Design for Six Sigma methodologies, to assist the business to capture, evaluate, resource and action their business improvement projects to contribute to Goonyella Riverside Mine’s strategic plan; • Facilitate project teams through the improvement process, using the Six Sigma methodology, projects include Goonyella Train Load Out – Decreased Time to Load, Improvement of Coal Processing’s Regular Meeting Processes (the outcomes of which were adopted by the Peak Downs BE Department), the development of the Coal Processing Business Planning Deployment Strategy and the Goonyella Riverside PIPe (Project Identification, Priorisation and Pipeline) Model; • Facilitate workshops for Goonyella Riverside Mine, Peak Downs Mine and BHP Billiton Mitsubishi Alliance – Central Queensland Offices; • Report on business improvement projects across the business including their associated benefits; • Liaise with various improvement networks and communities within BHP Billiton and the broader mining industry to transfer and receive business improvement information; • Assisting the Goonyella Riverside Coal Processing department to implement the 5S methodologies as their first step towards a lean organisation; and • Mentoring Green Belts and the facilitation of various Business Improvement training including Yellow Belt and 5S. Show less



BHP

• Australia
• Mining
• 700 & Above Employee

• Marketing Manager

  • Jul 2002 - Nov 2004

  • Responsible for the marketing department: setting and working within a budget of AU$27M; • Management of the Cannington domestic sales and contract administration for domestic and export sales for the value of US$600M; • Marketing interface with the Cannington site and port operation, BHP Billiton Marketing AG (based in The Hague) and domestic customers on tonnes and quality matters; • Long and short-term scheduling of road and rail deliveries direct to the customer and vessel scheduling, and liaison with BHPB Freight for chartering and the Transport Superintendent for road, rail and ship loading; • Responsible for identifying, selecting and chartering business improvement projects within the marketing and logistical departments; • Lead multiple marketing projects including the Mt Isa Deliveries project saving Cannington US$1.4m pa; and • Supervision of six personnel. Show less



BHP

• Australia
• Mining
• 700 & Above Employee

• Marketing Officer

  • 2000 - 2002

  Contract administration for domestic and export sales for the value of US$350M; maintain Cannington marketing and transport systems using Access databases; liaise with Cannington’s port operation, BHP Transport and marketing regional offices (in Korea, Japan and UK) on the sales schedule; weekly/monthly tonnes and quality reporting; monthly financial reporting for the marketing & transport departments; active team member for marketing & transport Operational Excellence and/or Six Sigma projects; and stand in for the Senior Marketing Officer and Manager of Marketing & Transport when required. Show less



WIN Television

• Australia
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Newsroom Assistant

  • 1999 - 2000