HR/Recruiting Manager

• Mar 2022 - Present

- Work with General Manager on staffing and operations. - Oversee, develop, implement, and maintain internal corporate policies and procedural documents. - Set up interviews and analytics for each process. Create Interview questions list and Interview Evaluation Form for hiring manager to use. - Provide a professional HR Administration/systems setting service to support employee lifecycle procedures - Partner with line managers and cross functional teams on employee relations issues. - Organize company culture events to keep a high-level of employee engagement. - Conduct performance reviews and 360 degree feedback. - Design Work From Home plan, Training Allowance program, and Health examination program. - Nurturing a positive working environment. - Handle confidential matters with discretion. Office admin - Manage agenda / travel arrangements / appointments. - Maintain office operations. - Bookkeeping and accounting support. Account manager - Assist in customer and back-office support tasks. Show less

• Jul 2021 - Mar 2022

- Work as a team lead to recruit and build team up. (screening and interview)- Owner of account opening training to all colleagues.- Sole contributor to building operations standard of department and maintain standard of operation control and compliance of internal policy.- Work with sales team or other department to develop and maintain good relationships with potential and existing clients or colleagues. - Perform account opening process, conduct KYC/AML and documents management.（individual/corporate - HK, AUS, NZ, CN...）- Assist in preparing client statements and settlement reports;- Application: Microsoft dynamics CRM, KYC, Jumio, World-Check, Trulioo. Show less

• Apr 2020 - Jul 2021

- Sole contributor to building operations standard of department and maintain standard of operation control and compliance of internal policy.- Work with PM and web team to optimize Account Opening Form.(provide user feedback and conduct UAT testing)- Work with sales team and other department to develop and maintain good relationships with potential and existing clients and colleagues.- Perform account opening process, conduct KYC/AML and documents management.（individual/corporate - HK, AUS, NZ, CN...）- Training materials (including translation).- Application: Microsoft dynamics CRM, KYC, Jumio, World-Check, Trulioo. Show less

Finance Administrative Assistant

• Mar 2019 - Sep 2019

- Process all the receipts from vendor, staff, and service...etc. - Support manager go through the paper works and data. - Work with financial controller on tax report. - Work with internal/external stakeholders. - Create work manual. - Process all the receipts from vendor, staff, and service...etc. - Support manager go through the paper works and data. - Work with financial controller on tax report. - Work with internal/external stakeholders. - Create work manual.

Sales Assistant

• Sep 2018 - Mar 2019

Online advertising, customer developing, KPI: 30+ walk-in customers via my ads. had successfully increase the number of customers over 50% through online ads and phone services. Online advertising, customer developing, KPI: 30+ walk-in customers via my ads. had successfully increase the number of customers over 50% through online ads and phone services.

• Jun 2013 - Jul 2015

- Indigitous: the representative of Cru Taiwan to attend event @indigitous on 2014/4 in HK.- Website: manage 4 websites and 2 FB fans page with experience corporating with ads agent.- Mission: Promote the digital strategies to WIN, BUILD, and SEND, so that every genuine follower of Jesus Christ who can use digital strategies to participate or start a spiritual movement everywhere.- http://webblog.cru.tw/

• Jul 2010 - Jul 2015

- 15+ large events: serve as marketer, vocal of worship team, lecturer, finance administrator, photographer, live audio/video operator, and student caoch.- 5 years' experience on training and coaching.- Attended/Led 12 mission trips: small town in Taiwan, The Philippines, and East Asia.

Assistant/Teacher/Website management

• Mar 2007 - Jun 2010

I was part studywork-study when i studied in university. Had worked as a teacher, web designer and network webmaster,…etc. I was part studywork-study when i studied in university. Had worked as a teacher, web designer and network webmaster,…etc.