Melissa Perez

Lead Social Media Strategist at Foster Love - Together We Rise
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Contact Information
Languages
  • Spanish Professional working proficiency

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Bio

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Michelle Jones

Melissa is one of the most positive, encouraging, and ambitious people I have had the honor of working with. She cultivates and environment of openness and collaboration, always willing to listen to others and provide thoughtful feedback. I am continuously impressed by her knowledge and ability to convey messages through multiple media outlets. Melissa combines strong analytic skills with sharp intuition, knowing I can rely on her to not only create original content, but exceed expectations in doing so. She is truly an invaluable team member that anyone would be lucky to work with.

Alexandra P. Sanchez, NSA

Melissa has a diligent work ethic and adapts quickly to where she is needed. Her creativity and willingness to learn made her a key member for our Sales and Marketing Team where she managed content distribution across all social media channels. Her rare mix of productivity and ambition set a great example for the rest of the team, and shows why everyone loves working with her.

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Credentials

  • Marketing Essentials Certificate
    NonprofitReady
    Jun, 2022
    - Sep, 2024
  • Google Analytics For Beginners
    Google
    May, 2021
    - Sep, 2024
  • Inbound Marketing Certified
    HubSpot
    May, 2021
    - Sep, 2024
  • SEO Certified
    HubSpot
    Jul, 2021
    - Sep, 2024

Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • Lead Social Media Strategist
      • Jun 2022 - Present

    • Social Media Coordinator
      • Aug 2021 - Jun 2022

    • United States
    • Facilities Services
    • 100 - 200 Employee
    • Marketing Coordinator
      • Dec 2018 - Apr 2021

      - Manage all social media channels - Develop social media content calendars for company and team members - Analyze and provide reports of all marketing campaigns across all channels - Complete writing portions of sales RFP's - Present a leads list to the sales team based of data collected on reports - Develop new marketing campaigns - Research and write industry related articles - Update company website as needed - Apply for relevant company awards - Organize… Show more - Manage all social media channels - Develop social media content calendars for company and team members - Analyze and provide reports of all marketing campaigns across all channels - Complete writing portions of sales RFP's - Present a leads list to the sales team based of data collected on reports - Develop new marketing campaigns - Research and write industry related articles - Update company website as needed - Apply for relevant company awards - Organize company volunteer and community events - Knowledgeable in MailChimp, WordPress, Google Suite, Excel

    • Accounts Receivable
      • Aug 2018 - Dec 2018

      - Mark up all jobs in the "pending customer invoice" status - Train Accounting Assistant - Determine cost of goods and services - Use of excel for client invoicing reports - Ran weekly billing reports - Alerted accounting manager of all losses - Ensured all jobs were billed by end of week - Quickly address customer questions about invoice concerns

    • Accounting Assistant
      • Oct 2017 - Aug 2018

      - Create and submit invoices to numerous clients. - Use of Excel to create weekly billing reports. - Run financial AdHoc reports every week. - Attend weekly team meetings with new data collected. - Bill clients through various portals such as Service Channel, FM Pilot, Big Sky, Corcentric. - Knowledgeable in OfficeTrax.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Food Server
      • Jun 2017 - Dec 2017

      - Ensured a pleasant customer experience for high retention - Up sold new food items and promotions - Efficiently served each customer for high turn over - Ensured a pleasant customer experience for high retention - Up sold new food items and promotions - Efficiently served each customer for high turn over

    • Wellness and Fitness Services
    • Writing Intern
      • Jan 2017 - Aug 2017

      - Create blog content to sell company products. - Write and upload blog content into WordPress. - Attend weekly team meetings via Skype. - Keep team updated with daily progress on assignment for that week. - Read numerous articles and conduct outside research to create new content for blog posts. - Create blog content to sell company products. - Write and upload blog content into WordPress. - Attend weekly team meetings via Skype. - Keep team updated with daily progress on assignment for that week. - Read numerous articles and conduct outside research to create new content for blog posts.

    • United States
    • Restaurants
    • 500 - 600 Employee
    • Food Server/ Trainer
      • Sep 2012 - Aug 2017

      - Deliver excellent customer service. - Up sell new promotional items. - Resolve any customer issues to ensure satisfactory experience. - Train new employees as needed. - Balance numerous tasks at once. - Clearly answer and explain customer questions - Deliver excellent customer service. - Up sell new promotional items. - Resolve any customer issues to ensure satisfactory experience. - Train new employees as needed. - Balance numerous tasks at once. - Clearly answer and explain customer questions

Education

  • Whittier College
    Bachelor's degree, English
    2013 - 2017

Community

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