Melissa Whelan - MCIPD

Associate Director HR at Dolon Ltd
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Location
Hertford, England, United Kingdom, UK

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Jeannette Watson

I have had the pleasure of working with Melissa in her capacity as an HR business partner and found her to be extremely approachable and pragmatic in nature. Melissa’s breadth of knowledge in HR related topics was evident and very helpful in my role. I found Melissa both professional and empathetic and overall a very enjoyable person to work with.

Samantha Ortiz

I had the pleasure to work alongside Melissa in her role as an Associate Director HR Business Partner. Melissa is a trusted advisor and partners with leaders to drive change and people engagement within an organization. She has a lovely collaborative approach and seeks to understand the business first to drive against those priorities. Melissa is extremely knowledgeable in all fundamental areas of HR, which she draws upon to drive execution and results. Melissa is a valued partner and strives for excellence consistently while demonstrating care in every engagement opportunity.

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Credentials

  • Chartered Member of the CIPD
    CIPD
    Jul, 2001
    - Sep, 2024

Experience

    • United Kingdom
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Associate Director HR
      • Mar 2023 - Present
    • Ireland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Associate Director HR - Jazz Pharmaceuticals
      • Jun 2021 - Dec 2022

      Recruited to GW Pharmaceuticals which were acquired by Jazz Pharmaceuticals in May 2021. One of a team of HRBP's aligned to R&D, supporting the Research and Early Development Global Leaders to develop and implement people strategies and initiatives to drive business growth. HR Site Lead for Cambridge providing a pivotal member of the Site Leadership Team, working closely with Site Director and Leadership Team to evolve the site and implement global people initiatives. Recruited to GW Pharmaceuticals which were acquired by Jazz Pharmaceuticals in May 2021. One of a team of HRBP's aligned to R&D, supporting the Research and Early Development Global Leaders to develop and implement people strategies and initiatives to drive business growth. HR Site Lead for Cambridge providing a pivotal member of the Site Leadership Team, working closely with Site Director and Leadership Team to evolve the site and implement global people initiatives.

    • Switzerland
    • Biotechnology Research
    • 700 & Above Employee
    • People and Culture Business Partner
      • Jul 2016 - May 2021

      Providing Global HR leadership to Statistical Programming and Analytics (SPA) and the Digital Transformation Office (DTO) as part of the Senior Leadership Team. A local HR representative for Biometrics (PDB), Personalised Healthcare (PDP), and Regulatory within Product Development (PD) and key member of the Welwyn Biometrics Leadership Team. Managing several global reorganisations involving collective consultation locally, implementation of a Mental Health awareness training pilot. Leading complex sucessful reward projects. Received exceptional client feedback. Show less

    • United Kingdom
    • Chemical Manufacturing
    • 700 & Above Employee
    • Senior HR Business Partner
      • Jan 2016 - Jul 2016

      • Initiation, design and implementation of an HR dashboard for the UK HR Function to establish benchmarks to enable HR to measure ongoing business performance and set strategic direction. • Part of the management team devising the site strategy for 2016 aligning the HR Strategy to support the business challenges. • Review of HR function service provision/reorganization Brimsdown HR function. • Initiation, design and implementation of an HR dashboard for the UK HR Function to establish benchmarks to enable HR to measure ongoing business performance and set strategic direction. • Part of the management team devising the site strategy for 2016 aligning the HR Strategy to support the business challenges. • Review of HR function service provision/reorganization Brimsdown HR function.

    • United Kingdom
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • HR Manager GMS
      • Aug 2014 - Jan 2016

      • Initiation, design and implementation of the Ware HR metrics to support the leadership team to measure business performance from an HR perspective.• Working in partnership with Senior Union Stewards and business representatives to project manage the Shift Review Project. Providing recommendations to the Senior Leadership team for new shift patterns, which offer additional production capacity whilst complementing existing shifts. Working with the business and the Union to implementing three new shift patterns.• Initiated an audit of working hours, which has lead to a review of the GSK policy and procedures regarding the Working Time Regulations across UK Manufacturing.• Global implementation of the new GSK Absence Policy and appraisal process designed and delivered face to face and virtual training to Managers and Union Representatives. • Implemented strategic workforce planning across two areas of the business, aligned to capability mapping, talent management/succession planning and retirement planning. • In response to customer feedback regarding the faceless nature of the GSK HR Service Centre model, I implemented an HR Lounge concept at Ware; this is a drop in session twice a week enabling instant face to face HR advice and guidance. Feedback demonstrate 100% customer satisfaction. • Representing all manufacturing sites on the GSK HR Policy Review Committee ensuring all suggested changes are aligned to all the manufacturing business.• Deputising for the HR Business Lead (HRD) in her absence at Senior Leadership Meetings. Show less

    • HR Manager
      • Aug 2013 - Aug 2014

      • Subject Matter Expert on Occupational Health (OH) and CRS (outsources investigators). Implementation of an HR/OH cross functional working project to improve the interaction between HR and OH and to improving overall service delivery. Achieved by introducing an OH and HR service level agreement, new ways of working agreed by both parties’ ways to develop interdepartmental relationships and implementation of ongoing measures.• Implemented after action reviews to understand how the business can adapt, develop and implement appropriate changes following challenging cases. Suggested implementation of performance management templates, and Disciplinary/Performance Management/Sickness Absence Policy. • Complex employee relations case management. Show less

    • United Kingdom
    • Government Administration
    • 100 - 200 Employee
    • Assistant HR Business Partner - (Fixed Term Contract - Returning To HR)
      • Oct 2012 - Aug 2013

      Role • Manage HR Administration Team and administration function • Case manage complex HR Case work • Managed redundancies and reorganisations • Advise and support operations, control and training • HR Project work Key Acheivements • Drafted, consulted on and implemented a new capability policy and toolkit, designed and implemented a disciplinary and capability management seminar • Implemented and managed restructures and redundancies • HR projects, implementing employment engagement survey, on call review, HR administration process review, monthly KPI report • Developed solid relationships with the management group, receiving excellent feedback Show less

    • United Kingdom
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Consultant Liaision Officer
      • Jan 2010 - Jul 2012

      Consultant Liaision OfficerRecruiting and retaining consultant talent. Provide a pivotal point of contact for 450 regular consultant users at the hospital.Extend the reach of the CEO’s office to consultant users.Structure, negotiate and draft contracts. Evaluate, analyze, and interpret market utilization data for consultant service areas ensuring relationship priorities are identified.Key Achievements;Building long-term relationships as a personal advisor to senior established clinical consultants enhancing referral relationships, increasing productivity, thus increasing consultant satisfaction. Exceeding consultant growth and monthly meetings targets for 2010 and 2011.Structured, drafted and managed commercial contracts. Show less

    • Chief Human Resources Officer
      • May 2006 - Dec 2009

      Reporting directly to the CEO as a member of his Executive Team, responsible for the WH HR function circa 800 employees, with a team of five direct reports. Attend weekly Executive Team meetings and presenting to the Senior Management Team at the monthly Team Brief.Complex employee relations cases, sickness absence, re-structures, redundancies, compromise agreements, grievances, disciplinary hearings up to and including dismissal. Investigating and reporting on ethics line complaints.Recruitment and selection, with a focus on reduction of agency spend.Implementing and coordinating annual salary reviews and annual appraisals.Design, implement and maintain the employee induction process. Attend HCA CHRO group meetings and work on CHRO group projects; updating policies and procedures, updating HR metrics reports, implementing a computerized HR system, moving offices, updating appraisal process, introducing a new induction program and personnel file audits.Design and deliver HR based training and development to the hospital managers. Ensure legislative compliance in all areas of employment law. Drafting, implementing and delivering the local HR Strategy.Accountable for the HR budget.Employment Tribunal (ET) case management.Produce detailed HR Metrics to the Executive Team and the corporate office on a monthly basis. Show less

    • Real Estate
    • 1 - 100 Employee
    • HR Consultant and Life Coach
      • Jan 2010 - Jul 2012

      HR Consultant Working as an independant HR Consultant on all aspects of HR management. I have worked on the following projects; Drafting/implementing senior managers job descriptions, creating the following; employment contracts, role specifications, employee handbook, HR policies and procedures. Advice and guidance on disciplinary, grievance and performance management up to and including dismissal. Life Coach Working towards becoming a qualified life coach. Working with individuals who are intrested in self devlopment. Show less

    • Spain
    • Financial Services
    • Human Performance Representative
      • Sep 2005 - Apr 2006

      Main Duties;Reporting to the HR Business Partner with responsibility for a direct relationship between Service Line Owners, within a shared services HR model.Providing HR advice, guidance and coaching to the Service Line Owners and the Career Manager population.Assisting the business area in the development of the Balance Scorecard (LTSB performance measurement tool). Delivering one on one coaching and support to Senior Management regarding performance management.

    • HR Consultant
      • Mar 2004 - Aug 2005

      Main Duties;A proactive HR role, focused on performance management and leadership development.Providing HR advice and assistance to the senior management team across seven sites (circa 350 employees).Assisted in the implementation of the Balance Score Card, including implementing training and development workshops.Member of the Hays Job Evaluation Team.HR representative for the Disaster Recovery Team.Member of the induction project team responsible for reviewing and implementing a new corporate induction process across the Asset Finance Division. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • HR Business Consultant
      • Jul 1999 - Feb 2004

      Main Duties; HR consultancy service to the Senior Management Team and MD’s (circa 437 employees). Advising on disciplinary, grievance, absence management, performance management, business reorganisation, WTR, TUPE, employment law, ET, national minimum wage, CRB, prevention of illegal working, recruitment and selection. Attending Senior Management meetings, providing HR legal updates and general advice. On the Grosvenor Group acquisitions team, advised the team on HR related TUPE matters HR issues arising from the acquisitions. Coordinating the ET process, investigating the applicant’s allegation, constructing ET3 responses, drafting witness statements, COT3 agreements. Supported and assisted in developing an in house recruitment assessment centre, in which we assessed candidates competency and gave each candidate individual feedback. Managed and coordinated the annual salary review circa 3,000 employees. Show less

Education

  • The Open University
    Master of Business Administration (MBA), Business
    2010 - 2013
  • University of Hertfordshire
    MA, Human Resource Management
    2001 - 2004
  • University of Hertfordshire
    BA Joint Honours, HR
    1997 - 2001

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