Experience

HPC Puckett & Company

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Vice President

  • Feb 2019 - Present

• Transaction Manager

  • Sep 2015 - Feb 2019


Brier Payne Meade Insurance, Inc.
• Customer Service Representative

  • Feb 2011 - Sep 2015


Farm Bureau Financial Services

• United States
• Insurance
• 700 & Above Employee

• Sales Associate

  • Jul 2010 - Jan 2011

  Meet client needs, maintain files and databases, providing exceptional customer service. Meet client needs, maintain files and databases, providing exceptional customer service.



KFSA

• Customer Service Agent

  • May 2009 - Jun 2010

  Provide insurance expertise and service to Agribusiness and diversified clients. Manage numerous client accounts, including all aspects of insurance placement, renewal processes and interim changes. Provide insurance expertise and service to Agribusiness and diversified clients. Manage numerous client accounts, including all aspects of insurance placement, renewal processes and interim changes.



IMA of Kansas,Inc.

• Servicing/Processing Account Manager

  • Dec 2004 - May 2009

  Manage numerous commercial insurance accounts within team environment. Maintain clear communication between clients and companies. Market and negotiate coverage and rates with multiple companies and brokers. Manage numerous commercial insurance accounts within team environment. Maintain clear communication between clients and companies. Market and negotiate coverage and rates with multiple companies and brokers.



Butler & Associates, P.A.

• United States
• Legal Services
• 1 - 100 Employee

• Collection Manager

  • Feb 2001 - Dec 2004

  Coordinate and prioritize duties of a team, analyze and evaluate claims, prepare legal documents, negotiate settlements, correspond with clients, counsel, and court personnel, train new employees on computer programs and proper telephone etiquette/procedures. Coordinate and prioritize duties of a team, analyze and evaluate claims, prepare legal documents, negotiate settlements, correspond with clients, counsel, and court personnel, train new employees on computer programs and proper telephone etiquette/procedures.