Melissa Willingham

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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US

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Experience

    • United States
    • Information Services
    • 1 - 100 Employee
    • Admin Support
      • Apr 2015 - Present
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Host
      • Aug 2014 - Present

      My responsibilities include all customer interactions when dealing with reservations, guests in the restaurant, customer service, delivery, and supervising scheduling for other hosts and servers. My responsibilities include all customer interactions when dealing with reservations, guests in the restaurant, customer service, delivery, and supervising scheduling for other hosts and servers.

    • Mexico
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Administrative Assistant
      • Jan 2013 - May 2014

      My responsibilities changed drastically from start to finish. I started as a temporary intern, was kept on after evaluation for another 6 months as an intern, and was promoted to Administrative Assistant to the District Manager after the year internship ended. I dealt with everything from filing, faxing, and other such office work to any request given to me by the District Manager and Accounting Supervisor. My responsibilities changed drastically from start to finish. I started as a temporary intern, was kept on after evaluation for another 6 months as an intern, and was promoted to Administrative Assistant to the District Manager after the year internship ended. I dealt with everything from filing, faxing, and other such office work to any request given to me by the District Manager and Accounting Supervisor.

    • United Kingdom
    • Hospitality
    • Event Supervisor
      • Feb 2010 - Dec 2012

      My responsibilities including handling all parties, events, banquets, and casino hotel room guests. I dealt with staff scheduling, promotional activities, marketing (online and events), and any other possible situations with customers for the restaurant. My responsibilities including handling all parties, events, banquets, and casino hotel room guests. I dealt with staff scheduling, promotional activities, marketing (online and events), and any other possible situations with customers for the restaurant.

    • United States
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Shift Supervisor
      • Mar 2010 - Nov 2012

      I started as a CSR and was promoted to shift lead. I was promoted again to my final position of shift supervisor. I started as a CSR and was promoted to shift lead. I was promoted again to my final position of shift supervisor.

    • Higher Education
    • 700 & Above Employee
    • Office Manager
      • Jun 2007 - Mar 2009

      My responsibilities included all filing, faxing, phone calls, appointments, student contacts, and any communications and events prep work. My responsibilities included all filing, faxing, phone calls, appointments, student contacts, and any communications and events prep work.

Education

  • University of Maine at Machias
    Bachelor of Science (BS), Business Administration and Management, General
    2010 - 2012
  • Troy University
    Transfer, Business Administration and Management, General
    2007 - 2009
  • Enterprise State Community College
    Transfer, Journalism
    2006 - 2006
  • St. Marys
    HS Diploma, Communication, Journalism, and Related Programs
    2004 - 2006

Community

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