Melissa Dunkley
Change Management Consultant at Levvel Inc.- Claim this Profile
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Bio
Kate Wolfe
Melissa Dunkley is a no nonsense coach. While her approach to coaching is empathetic and kind, she is direct and to the point, which I appreciate. I lead a team of 8 people and Melissa is helping me to be the best version of myself I can be for my team and my organization (and myself!). She utilizes tools, questions, and her vast corporate knowledge to improve my leadership skills and challenge me. As an Executive Coach myself (KRATOS.ca), I believe in the benefits of utilizing a coach - the right coach - and Melissa fits the bill. I recommend Melissa as an Executive Coach. It is a privilege to know and work with her. If you have any doubts, or are putting this on the back burner, don't. Feel free to reach out to me for a conversational reference.
Jim McKillop, FCPA, FCA, ICD.D
Melissa was my executive coach for approximately. I was a senior executive at a financial institution here in Alberta at the time. I found her very easy to work with. However, she held me accountable for results as we worked together to establish my areas of improvement and timelines for achieving this improvement. She helped me immensely. I would have no hesitation in recommended her for an executive coaching role. Jim McKillop
Kate Wolfe
Melissa Dunkley is a no nonsense coach. While her approach to coaching is empathetic and kind, she is direct and to the point, which I appreciate. I lead a team of 8 people and Melissa is helping me to be the best version of myself I can be for my team and my organization (and myself!). She utilizes tools, questions, and her vast corporate knowledge to improve my leadership skills and challenge me. As an Executive Coach myself (KRATOS.ca), I believe in the benefits of utilizing a coach - the right coach - and Melissa fits the bill. I recommend Melissa as an Executive Coach. It is a privilege to know and work with her. If you have any doubts, or are putting this on the back burner, don't. Feel free to reach out to me for a conversational reference.
Jim McKillop, FCPA, FCA, ICD.D
Melissa was my executive coach for approximately. I was a senior executive at a financial institution here in Alberta at the time. I found her very easy to work with. However, she held me accountable for results as we worked together to establish my areas of improvement and timelines for achieving this improvement. She helped me immensely. I would have no hesitation in recommended her for an executive coaching role. Jim McKillop
Kate Wolfe
Melissa Dunkley is a no nonsense coach. While her approach to coaching is empathetic and kind, she is direct and to the point, which I appreciate. I lead a team of 8 people and Melissa is helping me to be the best version of myself I can be for my team and my organization (and myself!). She utilizes tools, questions, and her vast corporate knowledge to improve my leadership skills and challenge me. As an Executive Coach myself (KRATOS.ca), I believe in the benefits of utilizing a coach - the right coach - and Melissa fits the bill. I recommend Melissa as an Executive Coach. It is a privilege to know and work with her. If you have any doubts, or are putting this on the back burner, don't. Feel free to reach out to me for a conversational reference.
Jim McKillop, FCPA, FCA, ICD.D
Melissa was my executive coach for approximately. I was a senior executive at a financial institution here in Alberta at the time. I found her very easy to work with. However, she held me accountable for results as we worked together to establish my areas of improvement and timelines for achieving this improvement. She helped me immensely. I would have no hesitation in recommended her for an executive coaching role. Jim McKillop
Kate Wolfe
Melissa Dunkley is a no nonsense coach. While her approach to coaching is empathetic and kind, she is direct and to the point, which I appreciate. I lead a team of 8 people and Melissa is helping me to be the best version of myself I can be for my team and my organization (and myself!). She utilizes tools, questions, and her vast corporate knowledge to improve my leadership skills and challenge me. As an Executive Coach myself (KRATOS.ca), I believe in the benefits of utilizing a coach - the right coach - and Melissa fits the bill. I recommend Melissa as an Executive Coach. It is a privilege to know and work with her. If you have any doubts, or are putting this on the back burner, don't. Feel free to reach out to me for a conversational reference.
Jim McKillop, FCPA, FCA, ICD.D
Melissa was my executive coach for approximately. I was a senior executive at a financial institution here in Alberta at the time. I found her very easy to work with. However, she held me accountable for results as we worked together to establish my areas of improvement and timelines for achieving this improvement. She helped me immensely. I would have no hesitation in recommended her for an executive coaching role. Jim McKillop
Credentials
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Business Analysis: Essential Facilitation and Workshop Skills
LinkedInJan, 2022- Nov, 2024 -
Hybrid Project Management: Do What Works
LinkedInJan, 2022- Nov, 2024 -
Prosci® Certified Change Practitioner
ProsciOct, 2021- Nov, 2024 -
Diploma in Coaching and Family Counselling
Life Skills Colleges of CanadaJun, 1994- Nov, 2024 -
Life Role Analysis Career counselling certificate
Life-Role Development Group LimitedJan, 1994- Nov, 2024 -
Associate Practitioner in Operant Effectual Counseling
Life Skills Coaching College of CanadaJun, 1989- Nov, 2024 -
Pursuing Certification in Change Management
Prosci’s Change Management Certification Program
Experience
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Levvel Inc.
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Change Management Consultant
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Mar 2022 - Present
With a balanced approach, we help you maximize the efficiency of your enterprise. Our expertise and strategies allow you to focus on your core business while we reinforce your stability and enhance your growth. With a balanced approach, we help you maximize the efficiency of your enterprise. Our expertise and strategies allow you to focus on your core business while we reinforce your stability and enhance your growth.
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RESULTSNOW INC
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Professional Training and Coaching
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CEO of ResultsNOW,
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Nov 1998 - Sep 2021
• Created a Million-dollar consulting firm with proprietary intellectual capital that successfully addressed the concerns of organizations and small to medium North American client’s companies that experienced two or more years of stagnated growth. • Conducted training needs analysis: understand the training needs across the company, create plans that identify current/future needs, review plans with managers, assess training effectiveness, and provide advice and development to teams and managers. • Designed various client focused, targeted training programs, internal infrastructure development, documentation, and coaching training plans. • Assessed and recommended timely and cost-effective compliance activities within operational business units, providing creative problem-solving strategies when appropriate. • Collaborated with internal stakeholders to create compliance effectiveness and critical resources for use throughout the organization to assist with departmental compliance monitoring and management. • Coordinated the development of eLearning, video and additional educational resources with training teams and various business disciplines for the company. • Ensured instructor-led and on-demand curriculum and all associated assessments and resources are maintained with accurate information and reflect current industry trends and products.
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Elite Marketing Pro, LLC
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United States
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E-Learning Providers
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1 - 100 Employee
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Human Resources Director
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Nov 2018 - Mar 2021
Responsibilities and objectives HR, People and culture director responsibilities - reported to CEO: Overhauled on-line training program and introduced a comprehensive mentorship training program that addressed root cause issues, transformed trainer attitudes, synergized training with student needs. Created and trained the Mentor's teams for a comprehensive education program which serviced over 15,000+ students, Developed and managed the HR department and trained and managed the support team, Established evaluation & role alignment schedules for all departments and their teams, Provided coaching, performance management, employment relations and policy interpretation - consulted employment lawyer for current labour standards, and highly sensitive issues, Developed employee professional development and supported their contribution to the company, Designed recruitment process and implemented a HR software platform for talent management, on-boarding, and role training, Business Management responsibilities - Reported to the CEO, CMO and COO: Oversaw weekly financial reporting and supported executive team to be fiscally aware, consider risk management issues and coached executive on budget mindfulness, Supported alignment of strategic direction and operational decisions, Designed a company emergency response strategy to minimize possible covid-related i disruptions to operations and services, Supported company-wide budget forecasting and quarterly accountability reporting for all IT, R&D projects, Sales Manager responsibilities - reported to the CMO: Recruit, train and lead team of 14 professionals a fully virtual global sales team, Monitored daily sales growth, and reported daily sales metrics, Reported daily customer lead flow and recommended solutions to increase volume, Accomplishments: Hit sales objective of $7+ Million in 2020, 15% increase revenue within 8 months, Increasing profitability by at least 300% in 2020.
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http://lightfootglobal.com
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San Diego Metropolitan Area
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Business Consultant and HR Training and Development
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2016 - 2019
Engaged to assess organizational team effectiveness and create a structure to support business hyper-growth. Outlined growth strategy and change plans and introduced HR best practices across the business with a new HR department and full set of standardized procedures and processes. Developed executive leadership skills and created a leadership succession plan Created, delivered, and oversaw employee on-boarding, orientation support, and skills training. Collaborated with management project team and defined business growth strategy, developed multi-year projection plan, and addressed increasing IT project costs. Created HR recruitment strategy, company introductions, quizzes/assessments, culture analysis, interviewing questionnaire, on-boarding processes, and KPI management. Constructed relevant communication structures for all internal employees and management, while training managers to deliver quarterly team evaluations. Interacted and collaborated regularly with Executives, senior managers, and with cross-functional business units to perform research and analysis, to develop and recommend alternatives, implement improvement opportunities, and to accomplish administrative and operational tasks.
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Angus Watt Advisory Group | National Bank Financial
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Canada
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Investment Management
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1 - 100 Employee
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Corporate Trainer
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2001 - 2015
Created an extensive advisor development program incorporating key pillars: education certification, technical mentoring, business logistics, and client relationship management. Spearheaded mentoring program and broadened financial and business technical knowledge of junior advisors and refined client management strategy. • Designed a unique and comprehensive program (Pro4Team) that addressed developing young adviser's in client management skills, team behaviours, and mentoring in technical business skills. • Presented team strategic succession plan to bank executives to facilitate more effective communications with bank management and secure longer-term infrastructure support for the team. • Rolled-out the training program with the full advisory team mentored junior financial advisers and facilitated effective team management skills/growth.
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ATB Financial
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Canada
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Banking
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700 & Above Employee
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Executive Coach
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2005 - 2011
Created a customized executive leadership program for multiple business units. • Developed goals and strategies that align with the departmental business objectives as well as coach the department's leadership team on best practices for selection, role development, leadership training and retention of key team members. • Ensured open communication business units leadership through written and in-person sessions on programmatic, and strategic directions’ milestones and goals for key leaders.
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Community
