Experience

Inserso Corporation

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Sr. Technical Recruiter

  • Nov 2013 - Present

  Develop recruiting strategies designed to identify qualified candidates through various tools • Cultivate recruiting strategies designed to identify qualified candidates through various tools • Gauge the strengths and weaknesses of applicants through screening and interviews • Negotiate wages, benefits, and other terms and conditions of employment with candidates • Oversee pre-employment steps including reference checks and background tests • Communicate successfully with others in order to create a dynamic and diverse environment • Sustain relationships with industry contacts to understand the pulse of the IT industry and get referrals



Coventry Health Care, an Aetna Company

• San Antonio, Texas Area

• Human Resources Consultant

  • Jan 2009 - Dec 2009

  • Recruited over 300 staff to fill call-center and claims processing positions within the company • Recruited, phone interviewed, conducted in-person interviews, completed background investigations, and selected employees to fill open positions • Coaching and mentoring of employees/management on various topics and issues • Performance management of staff • Managed performance evaluations • Determined appropriate hourly rates for employees and made offers of employment • Managed new-hire employment paperwork, benefits enrollment, and other HR documentation • Planned and conducted new employee orientation • Prepared employee offer letters, terminations, and conducted exit interviews • Counseled staff on inquiries regarding policies, procedures, and programs • Assisted with administration of benefits such as health insurance, vacation, sick, FMLA, EAP, etc • Advised management in appropriate resolution of employee relations issues; mediated issues as needed • Reviewed terminations for fairness and to ensure proper/accurate documentation had been completed • Oversight of monthly metrics for call-center employees • Conducted and documented investigations on employees violating company policy • Tracked and maintained FMLA leave, paperwork, and follow guidelines and agency policy • Participated in EEOC investigations and response writing



The Center for Counseling & Consultation

• Great Bend, KS

• Human Resources Director

  • Jun 2004 - Dec 2008

  • Maintained thorough knowledge of legal requirements affecting HR functions (EEO, ADA, FMLA, FLSA, WC); ensures policies and procedures are in compliance • Recruited, interviewed, completed background investigations, and selected employees to fill unfilled positions • Worked with management on employee retention issues; initiatives to raise morale; job satisfaction • Created and updated position descriptions • Maintained personnel files / employee handbook / incentive based pay system / rewards & recognition program • Provided guidance and recommendations for problem resolution regarding complaints received from departmental officials and individuals • Employee Relations; provided oversight on disciplinary issues; Established, promoted, and maintained a proactive positive employee relations climate • Reviewed terminations for fairness and to ensure proper/accurate documentation had been completed • Kept records of FMLA, WC, and benefits plan participation, personnel transactions such are hires, promotions, performance reviews, disciplinary issues, and terminations • Assisted with administration of benefits such as health insurance, vacation, sick, FMLA, EAP, etc • Identified work environment strategies to increase productivity, employee performance, and employee satisfaction • Analyzed current / future needs of the organization and develop strategies/ plans to meet those needs • Planned & conducted new employee orientation • Prepared employee offer letters, terminations, and conducted exit interviews • Project management experience: incentive based pay system, cost study analysis • Trained management in interviewing, hiring, terminations, performance review, FLSA, and sexual harassment • Advised management in appropriate resolution of employee relations issues; mediated issues as needed • Conducted wage surveys with local labor market to determine appropriate pay rates • Ran monthly reports & calculated / graphs productivity to ensure monthly metrics were met



Barton County Community College

• E-Learning Providers
• 1 - 100 Employee

• Advisement Coordinator

  • Jun 2000 - Jun 2004