Melissa Langley

Operate Architect at Lemongrass
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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Lee Read

Melissa had moved into the role of Project Manager shortly after completing her internship. She was quickly identify as a first point of contact and the type of person who could get things done. Always displays willingness to help and resolves issues efficiently. I always enjoy working with Melissa, she displays confidence, control and always on target, which enables me to be target.

Giedre Kupliauskiene

Melissa is hard working and very intelligent person. It was great pleasure working with her as whatever the task - it would be completed on time with good results provided.

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Credentials

  • PRINCE2 Practitioner
    AXELOS Global Best Practice
    Dec, 2017
    - Nov, 2024
  • ITIL V3
    -

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Operate Architect
      • Aug 2022 - Present

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Service Delivery Lead
      • Jan 2022 - Aug 2022

    • United Kingdom
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Service Delivery Manager
      • Nov 2020 - Jan 2022

    • Service Delivery Manager
      • Aug 2018 - Nov 2020

    • Internal Project Manager
      • Apr 2018 - Aug 2018

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2013 - Apr 2018

      Infrastructure Project Manager- Onboarding of new Client infrastructure, greenfield deployment or migration from incumbent suppliers.- Delivering projects to tight deadlines, particularly when a new client is terminating from their current arrangements with minimal business impact.- Responsible for the delivery of new Internal infrastructure, most recently the Ensono Private Cloud. Both in the UK and the US. Delivering new technologies to the company and associates.- Internal project delivery, engaging with key internal stakeholders, typically Executive level- Good understanding of the technologies that are being delivered and their dependencies to the wider solution. (Windows, UNIX, VMWare, Networking, Datacentres, SAP, Oracle, Citrix)- Expert on the Ensono Project Management processes, key member of the team to ensure any new members of the team are embedded to our work practices. Along with enhancing current processes to improve the way the team works.- Internal Applications rollouts to the Internal Organistion, most recently upgrading of the key ticketing systems and a CPQ Tool.- Delivering Disaster Recovery solutions and invoking process testing.- Multiple projects run simultaneously and managing the client demand during the different phases of the Project Lifecycle.- Proficient in many different technologies, Windows, UNIX, Networking, Citrix, SAP, Datacentre Infrastructure.- Presales engagements to aid in winning new business, quickly understanding the solution required and the migration approach to put together a bespoke plan and deploy fee.Primarily a client focuses Project Manager, but also part of key internal Projects. Managing varied complexity of projects against the PRINCE2 methodology by using the key traits of a project manager, managing risks and issues, regular communication and reporting with clients daily and project stakeholders.

    • Junior Project Manager
      • Jun 2011 - Jul 2013

      Managed service providers ensuring client business critical applications are Always OnPart of the project management team working with both new and existing clients to deliver solutions - these solutions consist of:- Windows / UNIX- Physical / Virtual- Applications (SQL / Oracle / SAP)

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Graduate Business Operations Trainee
      • Jul 2009 - Sep 2010

      A one year industrial placement covering four of the main Business Operation areas Human Resources, Finance, Business Systems and Compliance and Business Services A one year industrial placement covering four of the main Business Operation areas Human Resources, Finance, Business Systems and Compliance and Business Services

Education

  • Kingston University
    BSc, Information Systems (1st)
    2007 - 2011

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