Experience

Kalibrr

• Philippines
• Information Technology & Services
• 1 - 100 Employee

• Business Operations Associate

  • Oct 2022 - Present

  Takes care of our Employer of Record business operations. Securing employer protection and safeguarding employee rights in the remote workspace. In the business of building remote teams. Takes care of our Employer of Record business operations. Securing employer protection and safeguarding employee rights in the remote workspace. In the business of building remote teams.



Soaperman Laundry Center

• Mandaue, Central Visayas, Philippines

• General Manager

  • May 2020 - Sep 2022

  Focused on operations management, business development, and data analytics. Tenure resulted in a 60% increase in repeat customer rate, 152% increase in average annual sales, and improved on-time delivery (OTD) annual rate to 98%. Built management tools: inventory database, sales report generator, payroll generator, and customer segmentation analysis with RFM model. Focused on operations management, business development, and data analytics. Tenure resulted in a 60% increase in repeat customer rate, 152% increase in average annual sales, and improved on-time delivery (OTD) annual rate to 98%. Built management tools: inventory database, sales report generator, payroll generator, and customer segmentation analysis with RFM model.



Avilina Corp

• Mandaue, Central Visayas, Philippines

• Legal Secretary

  • Mar 2020 - Sep 2022

  Facilitated on legal liaison, licensing & compliance, and document management for its retail and accommodation businesses. Provided technical support for its inventory management framework. Deployed an SKU generator: feature categorization and assignment of unique identifiers (SKUs) for over 6,000 retail products as special project. Facilitated on legal liaison, licensing & compliance, and document management for its retail and accommodation businesses. Provided technical support for its inventory management framework. Deployed an SKU generator: feature categorization and assignment of unique identifiers (SKUs) for over 6,000 retail products as special project.



Booky

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior Operations Associate - Customer and Merchant Experience

  • Oct 2019 - Mar 2020

  Managed B2B & B2C product feedback on Zendesk and Adyen. Managed B2B & B2C product feedback on Zendesk and Adyen.