Experience

Paradise Casino
• Gambling Facilities and Casinos
• 1 - 100 Employee
• Casino Attendant

  • Feb 2019 - Present

Win Chill Cold Storage
• United States
• Warehousing
• 1 - 100 Employee
• Standup forklift driver

  • Apr 2018 - Nov 2019

Helping Parents
• United States
• Research Services
• Daughter

  • Jun 2017 - Apr 2018


Dalco Enterprises, Inc.

• United States
• Building Materials
• 1 - 100 Employee

• Customer Service

  • Apr 2016 - Jun 2017

  Enter customer orders received via e-mail, phone, fax and walk-in (Will-Call counter). Enter all orders received in our office by 2:30 p.m. before end of day cut-off at 2:45 p.m., for next day delivery. Receive orders from Sales Managers for their customers. Advise each Sales Manager of any ongoing problems of shipping product to their customers. Answer customer product questions, concerns through phone calls and e-mail. Keep customer catalog pricing up-to-date reviewing monthly. Handle Credit/Rebills for customers that are either returning product or received the wrong charge. Schedule pick-up for returns whether the customer over-ordered, ordered wrong product, wrong quantity or our warehouse made a picking error. Ship confirm orders twice daily. Review back-orders daily and follow-up with customers if there is further delay in shipping their product. Assist in covering Reception for breaks and/or vacations. Assist the Customer Service Team as needed. Show less



Nelson Global Products-Cambridge

• Customer Service Sales Representative

  • Sep 2012 - Feb 2016

  Manage order flows for customer accounts. Schedule, monitor and facilitate new orders and order changes. Negotiate with customers exceptions based on order management guidelines. Oversee and coordinate daily shipments to ensure on-time delivery. Ensure Purchase Order to quoted price compliance at time of order entry/acceptance to eliminate price leakage. Manage order flows for customer accounts. Schedule, monitor and facilitate new orders and order changes. Negotiate with customers exceptions based on order management guidelines. Oversee and coordinate daily shipments to ensure on-time delivery. Ensure Purchase Order to quoted price compliance at time of order entry/acceptance to eliminate price leakage.



NRI Electronics, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Electronic Assembler

  • Oct 2011 - Mar 2012

  Populate circuit boards through hand placing parts, operating surface mount machines and through-hole machines. Deposit boards through a wave solder machine for soldering all through-hole components. Clean circuit board by placing through an In-Line Wash system. Inspect boards for poor solder joints and touch up if needed. Complete any further assembly of circuit boards as required by customer specifications. Prepare product for shipment by packaging and validating accurate documentation. Populate circuit boards through hand placing parts, operating surface mount machines and through-hole machines. Deposit boards through a wave solder machine for soldering all through-hole components. Clean circuit board by placing through an In-Line Wash system. Inspect boards for poor solder joints and touch up if needed. Complete any further assembly of circuit boards as required by customer specifications. Prepare product for shipment by packaging and validating accurate documentation.



Rogers, MN

• United States
• Hospitality
• 1 - 100 Employee

• Production Team Specialist

  • Apr 2008 - Sep 2011

  Ensured that all warehouse/production operations were performed under controlled conditions, safely and efficiently. Supported supervisors with coaching and training team members. Assisted supervisors in assigning work direction to team members. Provided ongoing information to supervisors regarding team member performance. Assisted the ISO Coordinator in ISO Audits. Performed clerical functions such as payroll reporting, miscellaneous filing, copying, etc. Monitored the production floor to ensure all work performed followed required processes and exceeded client expectations. Performed Kaizen Events, 5-S, Six Sigma, and Lean Manufacturing functions. Show less



Doherty Staffing Agency @ Fingerhut

• Packaging Supervisor

  • Aug 2007 - Dec 2007

  Managed packaging lines of 20+ people. Instructed employees regarding personal packing techniques in order to improve maximum hourly output of customer orders. Apprised employees of their weekly performance statistics. Communicated expectations regarding employee performance and detailed personal improvement plans. Attended daily and weekly meetings to communicate goals and objectives. Managed packaging lines of 20+ people. Instructed employees regarding personal packing techniques in order to improve maximum hourly output of customer orders. Apprised employees of their weekly performance statistics. Communicated expectations regarding employee performance and detailed personal improvement plans. Attended daily and weekly meetings to communicate goals and objectives.



NRI Electronics

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Production Coordinator

  • Jul 2006 - Jul 2007

  Anoka, MNStart Date 07/2006End Date07/2007 Oversee the daily coordination of product through the production process. Make sure incoming orders have up to date customer documentation. Handle daily manufacturing questions and/ or problems. Twice a week give update of customer orders in manufacturing status meeting. Address any issues with the Sales Manager that have occurred which may affect timely shipments, I.e. material shortages. Daily entry of production labor times to obtain production efficiency rates for accurate and competitive bidding of jobs. Show less



Aerotek Employment Services @ NRI Electronics

• Electronic Assembler

  • Dec 2005 - Jul 2006

  Populate circuit boards through hand placing parts, operating surface mount machines and through-hole machines. Place boards through a wave solder machine for soldering all parts thru-hole components. Clean circuit board by placing through an In-Line Wash system. Inspect boards for poor solder joints and touch-up if needed. Complete any further assembly of circuit boards as required by customer specifications. Prepare product for shipment by packaging and making sure all documentation is accurate. Daily entry of production labor times to obtain production efficiency rates for Management for accurate job bids. Show less



911EP An Armor Holdings Company

• Production Supervisor/Electronics

  • Mar 2001 - Dec 2005

  Oversee daily production of various stages, such as the Sub-assembly, final assembly, programming, customer product specifications and packaging. Hire and train employees on how to solder, assemble the product and trouble shoot. Coordinate daily workload with sales, shipping and receiving. Meet daily and monthly product quotas and customer orders. Use forklift to move materials to and from production. Assist in the shipping and receiving of product. Coordinate daily with the Surface Mount Supervisor on available product. Show less



FYI Healthserve, Inc

• Release of Information Clerk

  • Aug 1998 - May 2000

  Release requested medical records to the authorized party. Job includes making appropriate copies of medical records; Enter information into computer; Print an invoice if necessary and send with records; Provide phone support; Complete month end reports. Release requested medical records to the authorized party. Job includes making appropriate copies of medical records; Enter information into computer; Print an invoice if necessary and send with records; Provide phone support; Complete month end reports.