Melissa Yáñez R.

Subdirector de Operaciones at RA Contact Hub
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Tijuana, Baja California, Mexico, MX

Topline Score

Bio

Generated by
Topline AI

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Experience

  • RA Contact Hub
    • Mexico
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Subdirector de Operaciones
      • Nov 2020 - Present

      Main point of contact with clients. Support and coordinate operations to meet expectations and KPIs, deploy and manage process improvement plans; researching and recommending new opportunities. Sells services by establishing contact with prospects; develops relationships with prospects by providing information, support, guidance; recommends solutions, profit and service improvements.

  • Call Center Services International
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Site Manager
      • May 2019 - Nov 2020

    • Compliance Manager
      • May 2016 - May 2019

    • Project Specialist
      • Feb 2016 - Jul 2016

  • Teloro S.A. de C.V. (Oficial)
    • Mexico
    • Telecommunications
    • 1 - 100 Employee
    • CEO Executive Coordinator/Assistant
      • May 2015 - Feb 2016

  • PROTEGE ASESORES
    • Insurance
    • Collection Department Coordinator
      • Jan 2014 - May 2015

  • Telvista
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Training and Development Specialist
      • Feb 2007 - Nov 2013

Education

  • Universidad Autónoma de Baja California
    -

Community

You need to have a working account to view this content. Click here to join now