Software Developer II

• Sep 2023 - Present

Software Developer

• Feb 2021 - Sep 2023

Principal Investigator

• May 2022 - Present

AI/HUB Research Associate

• Aug 2020 - May 2022

- Develop artificial intelligence projects for clients based on project scope, more specifically recommendation systems and chatbots- Analyze data for projects, including connecting SQL databases to Python, for exploratory data analysis, data cleaning, and model building- Update clients weekly on tasks accomplished throughout the project while also providing guidance on how to best build products to their specifications- Achievements: - Developed content-based recommendation system using cosine similarity for a real estate client to help users find their ideal home - Developed a recommendation system which recommends potential customers on products they could purchase depending on the type of body pain they were experiencing, which was then incorporated with the chatbot built as part of the project - Developed user-based collaborative filtering recommendation system which provides recommendations on which activities parents should work on with their children at home based on the child’s enjoyment and aptitude ratings of activities done at school- Technologies: Python, MySQL, Microsoft SQL Server Show less

AI/HUB Research Assistant

• Jan 2019 - Aug 2020

Business Systems Analyst

• Jan 2015 - Jan 2017

- Provided Calypso Software operations support, including incident investigation and resolution - Deployed weekly configuration changes and projects, including Calypso V14 Upgrade and SWIFT Implementation - Handled and developed client enhancement requests to improve business processes and efficiency - Tested solutions provided by both operations and development teams to ensure that solution to be deployed was working as expected - Provided Calypso Software operations support, including incident investigation and resolution - Deployed weekly configuration changes and projects, including Calypso V14 Upgrade and SWIFT Implementation - Handled and developed client enhancement requests to improve business processes and efficiency - Tested solutions provided by both operations and development teams to ensure that solution to be deployed was working as expected

Associate Business Systems Analyst

• Jan 2014 - Aug 2014

- Supported daily risk processes using Askari and SQL Management Server - Tested risk systems when new projects were being implemented - Coordinated with offshore consultants to ensure that daily risk operations would run smoothly - Wrote documentation providing instructions for typical daily risk problems - Supported daily risk processes using Askari and SQL Management Server - Tested risk systems when new projects were being implemented - Coordinated with offshore consultants to ensure that daily risk operations would run smoothly - Wrote documentation providing instructions for typical daily risk problems

Internal Controls Analyst

• Jan 2013 - Apr 2013

- Interviewed co-workers in various departments about processes to determine effectiveness of internal controls - Compiled internal control sheets documenting flaws and strengths of internal controls - Prepared flowcharts of work flow processes in various departments of the company - Interviewed co-workers in various departments about processes to determine effectiveness of internal controls - Compiled internal control sheets documenting flaws and strengths of internal controls - Prepared flowcharts of work flow processes in various departments of the company

Forensic Co-op

• Jan 2012 - Apr 2012

- Calculated aspects of clients’ business interruption losses - Researched and organized potential buyers and/or sellers in merger and acquisition engagements - Reviewed final reports for correct calculations and overall accuracy - Calculated aspects of clients’ business interruption losses - Researched and organized potential buyers and/or sellers in merger and acquisition engagements - Reviewed final reports for correct calculations and overall accuracy

Underwriting Assistant

• Jun 2011 - Aug 2011

- Sent memos to brokers for required information from clients so clients may meet standards to qualify for continuing insurance with Intact Insurance - Sorted and distributed email and physical mail to the three teams of the Personal Lines Underwriting Department - Processed client’s policy cancellations when requested - Learned to utilize aspects of the Halcion system and working knowledge of Lotus Notes - Sent memos to brokers for required information from clients so clients may meet standards to qualify for continuing insurance with Intact Insurance - Sorted and distributed email and physical mail to the three teams of the Personal Lines Underwriting Department - Processed client’s policy cancellations when requested - Learned to utilize aspects of the Halcion system and working knowledge of Lotus Notes