Experience

PROCHAMPS - Official Profile

• United States
• Government Relations Services
• 1 - 100 Employee

• Auditor

  • Sep 2019 - Present



Property Registration Services

• Senior Analyst

  • Jul 2015 - Present



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Research Remediation Associate

  • Apr 2014 - Present

  Successfully evaluate and explore city and state legal ordinance to determine departmental course of action and assessment of legal documentation for Judicial and non-Judicial foreclosure actions. Scrutinize risk and cross-functional impact within default mortgage servicing. Streamline the process of continuous development and implementation of processes. Research and assess documentation from municipal appraiser and public record sites.• Negotiated, researched and disputed unwarranted citations and fines imposed by Municipal Code Violations Departments.• Successfully executed financial transactions of over $10,000.• Ensured compliance with legal ordinances to mitigate financial and reputational risks.• Increased the relations with attorneys, municipality officials, 3rd party vendors and internal business unit representatives.

• LOAN SERVICING SPECIALIST 3

  • May 2008 - Apr 2014

  Accountable for the Illogical report to make corrections, track errors and negotiate with contacts between processing, specialty resolution, bankruptcy, and the foreclosure department. Actively provide assistance to risk management with mapping set up time line and implementation Department updating set up procedure. Delegate to collaboration with the auditors when a side by side is needs to show our procedures and assign work. Team lead assisting and coaching team members with loan level questions• Successfully executed escalated files for Management Maintain high Quality and Production levels.• Streamlined the continuous process improvement team (CPI) to improve business functions.• Accomplished the National Servicing Standards guideline report and insured there is no risk involved for wells Fargo.• Part of the champion program for having perfect audit scores.



TCF Bank

• Banking
• 700 & Above Employee

• Supervisor

  • Mar 2005 - Apr 2008

  Accountable for directed banking transactions for customers with accuracy and supported with vault balancing and daily operations of bank. Cross selling all TCF products to customers and regulated customer issues.• Efficiently delivered guidance and direction to co-workers.• Successfully accomplished personal sales goal monthly. Accountable for directed banking transactions for customers with accuracy and supported with vault balancing and daily operations of bank. Cross selling all TCF products to customers and regulated customer issues.• Efficiently delivered guidance and direction to co-workers.• Successfully accomplished personal sales goal monthly.