Accounting Technician

• Nov 2018 - Present

Customer Service Representative

• Mar 2017 - Present

Administrative

• Mar 2017 - Present

Executive Assistant/Chapter Web Master

• Jan 2012 - Jan 2017

• Ensure website is functioning properly and is available to visitors on an ongoing basis• Maintain websites for clients and staff, including responsive design; interpret and implement changes to existing web content based on requests• Use statistics, analytics, and marketing metrics, aided by Google Analytics to determine site and page effectiveness, analyze site traffic, conversions, etc. • Manage, forward and respond to website “contact us” emails• Building, maintaining, and reporting in Luminate online event registration, online surveys, and online donation forms• Work with Programs Department to schedule, create, and manage monthly email blast to improve program attendance• Functions as liaison to the Chapter Board of Trustees for the purpose of scheduling, coordinating meeting facilities, planning meals, preparation of meeting materials, and meeting minutes for Board of Trustee meetings and Operational Committee Meetings• Prepares Board of Trustee giving reports• Lead for the Chapter’s Annual Meeting• Counting, processing, and data entry of Special Events

Executive Administrative Assistant

• Nov 2005 - Jan 2012

• Human Resources benefit administrator, responsible for implementing policies, procedures, benefit tracking, and new hire enrollment• Functions as liaison to the Chapter Board of Trustees for the purpose of scheduling, coordinating meeting facilities, planning meals, preparation of meeting materials, and meeting minutes for Board of Trustee meetings and Operational Committee Meetings• Maintains favorable relations with individuals and groups seeing information/assistance from the Michigan Chapter• Ensures the effective flow of organizational information to and from the President, including incoming and outgoing mail, maintaining meeting calendar, processing of expenses, purchase orders, and payment requests• Responsible for proof reading event brochures, program announcements, promotional and informational materials• Continuously monitors office supply stock and maintains adequate supplies of materials• Functions as Executive Secretary to the President and Chairman of the Board• Lead for the Chapter’s Annual Meeting• Coordinates staff, Board retreats, parties, and receptions• Prepares applications for Charitable Giving Campaigns and License to Solicit• Manages Gala Event Registrations