Experience

Federal Reserve Bank of Kansas City

• United States
• Banking
• 700 & Above Employee

• Advanced Software Quality Assurance Analyst

  • Jan 2023 - Present

• Senior Software Quality Assurance Analyst

  • Jun 2019 - Jan 2023



Mutual of Omaha

• United States
• Insurance
• 100 - 200 Employee

• QA Test Analyst

  • May 2017 - Jun 2019

  • Assist with the design and execution of test processes and procedures used to ensure that software operates within defined requirements. • Thoroughly tests software to ensure proper operation and freedom from defects. Identify and investigate issues found during testing. Work closely with developers and other quality analysts to document and resolve issues. • Collaborates on design, test, code and implementation of end user reporting tools and processes. • Supports development team… Show more • Assist with the design and execution of test processes and procedures used to ensure that software operates within defined requirements. • Thoroughly tests software to ensure proper operation and freedom from defects. Identify and investigate issues found during testing. Work closely with developers and other quality analysts to document and resolve issues. • Collaborates on design, test, code and implementation of end user reporting tools and processes. • Supports development team with testing and implementation of enhancements to test support tools. Show less



Lincoln Financial Group

• United States
• Financial Services
• 700 & Above Employee

• Quality Assurance Analyst

  • Apr 2013 - Apr 2017

  Operated as a lead in a Quality Assurance role on a multi-year, multi-million dollar infrastructure project. In this role, served as an intermediary between business, development and QA to update test cases, shift efforts and lead 10+ Quality Assurance resources. Once implemented, served as a lead on all enhancement work with tasks including but not limited to: leading on offshore group, creating a training and testing plan for new resources, assisting on automation of a regression suite on… Show more Operated as a lead in a Quality Assurance role on a multi-year, multi-million dollar infrastructure project. In this role, served as an intermediary between business, development and QA to update test cases, shift efforts and lead 10+ Quality Assurance resources. Once implemented, served as a lead on all enhancement work with tasks including but not limited to: leading on offshore group, creating a training and testing plan for new resources, assisting on automation of a regression suite on application, and acting as SME to business on application. Show less



TEKsystems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Analyst

  • Jan 2012 - Apr 2013

  Quality Assurance Analyst - Consultant at Lincoln Financial Group



ProKarma

• India
• 1 - 100 Employee

• Quality Assurance Analyst

  • Aug 2011 - Nov 2011

  QA Analyst Consultant for Infogroup -------------- Write, develop, and execute QA analytical test plans and scenarios to ensure high quality of deliverables addressing database impacts, regression testing, functionality, and usability. Test system modifications to prepare for implementation. Maintain records on test results tracking successes and defects. Write clear, concise defect reports, escalating issues as necessary. Identify, analyze, and… Show more QA Analyst Consultant for Infogroup -------------- Write, develop, and execute QA analytical test plans and scenarios to ensure high quality of deliverables addressing database impacts, regression testing, functionality, and usability. Test system modifications to prepare for implementation. Maintain records on test results tracking successes and defects. Write clear, concise defect reports, escalating issues as necessary. Identify, analyze, and document problems with program function, output, and content as applicable. Plan test schedules or strategies in accordance with project scope and delivery dates. Assist with product design reviews to provide input on functional requirements, product designs, schedules, or problems. Show less



ConAgra Foods, Inc

• United States
• Food and Beverage Manufacturing

• Business Analyst / Master Data Analyst

  • Mar 2007 - Jun 2011

  Work on and familiar with both finished goods and non-finished (ingredients, packaging, spare parts and operating supplies) goods Perform master data maintenance in accordance with established service level agreements Collaborate closely with business partners to support business needs Develop value added metrics to support process improvement Work with project partners to deliver master data solutions Work to develop more efficient and effective processes Use of analytical… Show more Work on and familiar with both finished goods and non-finished (ingredients, packaging, spare parts and operating supplies) goods Perform master data maintenance in accordance with established service level agreements Collaborate closely with business partners to support business needs Develop value added metrics to support process improvement Work with project partners to deliver master data solutions Work to develop more efficient and effective processes Use of analytical skills to troubleshoot issues and add value to processes Support testing for specialized teams in IT focused on SAP Projects, for system enhancements and customized transactions Educate others on various aspects of master data and processes of end users Write and test new mass data load tools, LSMW's, (Legacy System Migration Workbench) for mass loads Configuration, maintenance, and testing for all SAP functions applicable to work on material master Change communication for business owned functions as needed Support month end financial transactions from a master data perspective Project Management

• Deductions Coordinator II

  • Aug 2006 - May 2007

  Coordinate and facilitate documentation from sales, customers, and brokers regarding invalid and valid trade deductions Act as focal point and driver of clearing deductions for one of the largest foodservice customers Assist others and act as a super user both internally and externally when questions come up regarding systems, deductions, and customers Train, monitor and guide a group of employees who assist deductions group with multiple responsibilities Work on advanced or… Show more Coordinate and facilitate documentation from sales, customers, and brokers regarding invalid and valid trade deductions Act as focal point and driver of clearing deductions for one of the largest foodservice customers Assist others and act as a super user both internally and externally when questions come up regarding systems, deductions, and customers Train, monitor and guide a group of employees who assist deductions group with multiple responsibilities Work on advanced or special projects as needed by management Investigate problem areas and facilitate implementation of solutions Support testing for specialized teams in IT focused on SAP Projects for system enhancements and customized transactions

• Deductions Coordinator

  • Dec 2004 - Aug 2006

  Act as focal point and driver of clearing deductions Investigate problem areas and facilitate implementation of solutions Analyze customer activity to understand issues and communicate recurring issues Continuously look for ways to improve process/procedures