Assistant Store Manager

• Aug 2020 - Present

Retail Store Manager

• Jun 2019 - Apr 2020

Instock Team Member

• May 2012 - Oct 2012

Maintained up-to-date knowledge of store policies regarding back-room picking and binning procedures. Operated a Walkie-Stacker proficiently with no incidents. Assisted in training four new employees in the short time I worked there and provided back up for other team members when needed. Also did floor stocking and assisted customers with questions or concerns. It was our responsibility to tidy the back room at the beginning and end of each shift. Maintained up-to-date knowledge of store policies regarding back-room picking and binning procedures. Operated a Walkie-Stacker proficiently with no incidents. Assisted in training four new employees in the short time I worked there and provided back up for other team members when needed. Also did floor stocking and assisted customers with questions or concerns. It was our responsibility to tidy the back room at the beginning and end of each shift.

IT Support

• Jun 2010 - Aug 2012

Provided over the phone, email, and face-to-face technical support, networking, and computer troubleshooting. Kept abreast of rapidly evolving technology; such as Windows 7 and Microsoft Word. Provided over the phone, email, and face-to-face technical support, networking, and computer troubleshooting. Kept abreast of rapidly evolving technology; such as Windows 7 and Microsoft Word.

Team Member

• Feb 2011 - Mar 2012

As a team member, my duties mainly included disinfecting all surface areas, sanitizing and stocking restrooms, vacuuming, sweeping and mopping. This job taught me to be more hands-on, to prioritize, and to manage my time better. Although the physical Labor was never to strenuous, it did push my physical boundaries at times. As a team member, my duties mainly included disinfecting all surface areas, sanitizing and stocking restrooms, vacuuming, sweeping and mopping. This job taught me to be more hands-on, to prioritize, and to manage my time better. Although the physical Labor was never to strenuous, it did push my physical boundaries at times.

Cashier

• Jul 2010 - Jan 2011

Prevented store losses using awareness, attention to detail and integrity. Organized daily sales reports. Assisted in training of 1 employee and provided back-up for other cashiers when needed. Developed highly empathetic customer relationships. Computer accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Prevented store losses using awareness, attention to detail and integrity. Organized daily sales reports. Assisted in training of 1 employee and provided back-up for other cashiers when needed. Developed highly empathetic customer relationships. Computer accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store.