Melissa Urbina

Project Manager at Barth Electric Company, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Indianapolis, IN

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Project Manager
      • Aug 2022 - Present

      Directly responsible for contract administration, project management, labor management and material procurement for projects under my supervision. Directly responsible for contract administration, project management, labor management and material procurement for projects under my supervision.

    • Project Manager
      • Sep 2017 - Jul 2022

      Primary responsibilities include, reviewing project schedule with senior management and all other departments that will be affected by the project activities. Create project proposals using established brand pricing and submit to management for review and submittal to customer. Provide support in coordinating external resources and third-party vendors/services related to project schedule. Monitor and report on material availability and allocation per project. Process customer orders/changes/returns according to established department policies and procedures. Create and maintain appropriate forms and records to document project activities. Develop and maintain in-depth knowledge of company offerings and capabilities. Provide timely feedback to management regarding service failures or customer concerns. Familiar with a variety of field concepts, practices, and procedures. Document customer punch items and provide communication to customers once items are completed. Save all documents to customer/project folder. Monitor emails and voicemail after hours and weekends to capture service emergencies and respond accordingly. Work with shipping department to ensure that orders are shipped in a timely manner. Dispatch service for equipment under warranty or advise customer if it will not be a warrantable issue. Show less

    • Assistant Project Manager
      • Nov 2016 - Sep 2017

      Primary responsibilities include, but are not limited to, accurately mapping installer’s routes in most cost & time efficient methods. Assist installers with travel or installation coordination issues. Code all installer P-card transactions and reconcile receipts. Secure temporary labor as well as equipment rentals for installation projects. Submit per diem weekly. Load weekly T-sheets schedule to ensure installers can clock in and out daily and so that we can track their work hours. Provide timely and accurate support to customer requests for parts or service. Populate and maintain service and warranty spreadsheet. Document and identify action required items on installer punch lists upon job completion. Provide follow up communication to Starbucks and customer on all punch list items using email and photo documentation of repairs. Coordinate pre-construction call meetings and execute as well as distribute pre-construction call notes to all parties. Submit invoices for completed projects. Populate Installer payroll and submit to HR weekly. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Assistant Project Manager
      • Dec 2015 - Jul 2016

      Assist Project Manager with facilitating all projects. Book all installer travel. Arrange shipping. Create binder documents. Coordinate subcontractors and temporary workers. Book equipment rental. Review and verify all install related receipts. Plan, book, and execute Trades show and Events.

    • Office Manager
      • Sep 2015 - Dec 2015

      Assist in managing extensive travel schedulesAssist in managing industry tradeshows we attend - rentals, travel, space, etc.Manage multiline phone system and be the first responder to all callsManage the shipment of various items via UPS including packing, weighing and prepping as neededManage the shipment of all full truck load, palletized and/or crate shipments with common freight carriersProvide general administrative duties along with special projects and note taking as neededOrganize materials/records/vendor files, provide proof-reading to other departments and prepare reports as neededManage office processes such as: mail, office supplies, office appearanceManage the fulfillment of orders from our online storeWelcoming and taking care of guests, clients and vendors in person while visitingMaintain a high level of confidence and trust with responsibilitiesManage the HR aspects of the company Show less

  • Mishler Plumbing Services
    • Brownsburg, Indiana
    • Office Administrator
      • Jan 2015 - Jun 2015

      Office Administration, dispatching, AP/AR, calculating technician time sheets, data entry in Quockbooks and Google caldendar, creating customer files, customer and vendor correspondence, and much more. Office Administration, dispatching, AP/AR, calculating technician time sheets, data entry in Quockbooks and Google caldendar, creating customer files, customer and vendor correspondence, and much more.

    • Dispatcher
      • Sep 2013 - Dec 2014

      Dispatch service calls to technicians. Schedule customer service calls and make customer aware of ETA. Check in technicians and enter their customer invoices in Mas90. Dispatch service calls to technicians. Schedule customer service calls and make customer aware of ETA. Check in technicians and enter their customer invoices in Mas90.

  • Grocers Supply
    • Indianapolis, Indiana Area
    • Administrative Assistant
      • Oct 2012 - Aug 2013

    • United States
    • Construction
    • 100 - 200 Employee
    • Office Manager
      • Sep 2002 - Oct 2012

    • CSR
      • Sep 2002 - Sep 2004

Education

  • Wilson College of Court Reporting
    Stenography
    2000 - 2001
  • Ben Davis High School
    Diploma, High School/Secondary Diplomas and Certificates
    1996 - 1999

Community

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