Melissa Tillman

Case Manager/Program Coordinator at Job Service North Dakota
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Location
Grand Forks, North Dakota, US

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Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Case Manager/Program Coordinator
      • Apr 2017 - Present

      • Serves Grand Forks and surrounding areas as the Program Coordinator and Case Manager for the Parental Responsibility Initiative for the Development of Employment (PRIDE) Program• Works with Child Support Enforcement offices and local and regional judicial offices to obtain both court-ordered and self-referrals to the program• Attends court hearings as needed• Obtains client referrals from district courts and North Dakota Department of Human Services• Assists noncustodial parents who are or may become delinquent in the payment of court-ordered child support by providing useful and effective work activities and individualized employment services• Provides intensive 1:1 Client/Case Management Services including orientation to program services, completing intake, developing an action plan • Responsible for engaging clients in job-seeking activities with the goal of achieving employment and reaching self-sufficiency• Intensive client management activities including developing an action plan for clients to include job search and performing skill assessment• Refers clients to additional services as needed, and as allowed under the regulations, contract and/or grant in to remove barriers to employability• Responsible for required reporting, documentation, and adhering to the rules and regulations covering the provided services• Monitors clients to ensure they are meeting their court ordered child support obligation• Determines eligibility for support services for clients who are compliant with the PRIDE Program• Counsels newly released felons who owe child support arrearages and assists them in obtaining employment with a second chance employer• Identifies and removes barriers to housing, transportation, employment and health care• Serves on two pilot projects for the Grand Forks County Court System for Domestic Violence Offenders and Veterans Court• Serves on the sub-committee of the Workforce Development Council, Populations with Barriers

    • Case Manager/Program Coordinator
      • Apr 2017 - Present

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Ocular Recovery Specialist
      • Nov 2018 - Present

      Responsible for actively participating in the surgical recovery of corneas from deceased donors for transplantation and/or research purposes.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Team Leader
      • May 2012 - Jan 2017

      • Implements client PCSP/IFSP, Behavior Plan and health care protocols• Provides support/direct care to clients (children and adults) with medical needs, physical disabilities, mental and behavioral disabilities in a community based, vocational and in-home settings• Meets perspective families and clients at intake meetings• Assists in the development of client ISPs and PCSPs• Responsible for writing Client Specific Training Protocols• Responsible for orientating staff with clients and families and overseeing/following up with DSP staff to ensure service plans are being carried out effectively• Collaborates with team members and recommends changes and/or updates in client’s plan as well as implementation, development, organization and ongoing monitoring/evaluation for client specific outcomes• Creates and updates goals and objectives for each client• Participates in writing of goals and expected outcomes• Responsible for monthly, quarterly and year-end data collection and reports• Participates in year-end team meetings with client, family members, PC, DDPM and OM• Updates all client information on Therap• Ensures all paperwork is complete and updates medical records• Supports/supervises DSP staff• Audits mileage and expense reports• Verifies and approves employee reports and reimbursements• Completes evaluations for staff• Mentors staff• Part of the on-call rotation

    • Cardiovascular Technologist
      • Jan 2004 - Jan 2008

      Performed Nuclear Stress Tests on cardiac patients which involved measuring the blood flow to the heart muscle both at rest and during exercise•Advanced interpretation, analysis and diagnosis of cardiac rhythms and patients during time of testing •Setup, interpretation and diagnosis of rhythms on Holter Monitor systems•Performed cardiac pacemaker function testing•Operated and was responsible for the care of test equipment, explained procedures to patient and compared findings to a standard to identify any problems

    • Cardiovascular Technologist
      • Jan 1996 - Jan 2004

      Cardiovascular Diagnostics•Advanced interpretation, analysis and diagnosis of cardiac rhythms on continuous telemetry monitoring systems•Performed cardiac pacemaker function testing•Instructed nursing staff on use of telemetry system•Educated staff on basic rhythm analysis

Education

  • Minnesota State University, Moorhead
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