Melissa Thomas
Office & HR Manager at Engel & Engel, LLP- Claim this Profile
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English -
Topline Score
Bio
Experience
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Engel & Engel, LLP
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United States
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Accounting
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1 - 100 Employee
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Office & HR Manager
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Mar 2023 - Present
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Hometap
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Colombia
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IT Services and IT Consulting
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Project Management Consultant
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Jun 2022 - Dec 2022
• Lead initiatives for the HR team including all company events for 250 employees, leadership forums for 60 managers, business area onboarding and continued education, performance philosophy, all company engagement & culture initiatives. • Managed scope, scheduling, roles & responsibilities, project artifacts, risks & issues. • Provided resources and project management best practices to the HR team & company. • Lead initiatives for the HR team including all company events for 250 employees, leadership forums for 60 managers, business area onboarding and continued education, performance philosophy, all company engagement & culture initiatives. • Managed scope, scheduling, roles & responsibilities, project artifacts, risks & issues. • Provided resources and project management best practices to the HR team & company.
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Rocket Companies
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United States
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Financial Services
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200 - 300 Employee
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Enterprise Project Manager
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Mar 2021 - Dec 2021
• Led strategic initiatives that impacted over 20,000 employees, including the rebrand of Quicken Loans to Rocket Mortgage & the $1.3 billion acquisition of Truebill into the Rocket portfolio.• Led the transition to virtual onboarding of over 10,000 new employees during the pandemic.• Planned & facilitated team engagement & development initiatives for a team of 40.• Owned all project phases, including relationship management, communication, & change management.
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Human Resources Operations Manager
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Sep 2020 - Mar 2021
• Led, coached, & mentored six HR professionals.• Oversaw all HR projects, processes, & initiatives that impacted over 20,000 employees.• Owned & facilitated OKRs & DEI initiatives.• Planned & facilitated leadership offsites, professional development training, & engagement initiatives.
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Human Resources Operations Project Manager
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Mar 2019 - Sep 2020
• Managed performance philosophy, engagement surveys, quarterly workforce planning for 600 employees.• Owned compliance, benefits administration, labor laws, & employee relations.• Planned & facilitated leadership offsites, strategic planning offsites, leadership development series.• Owned planning, communication, & execution of all initiatives, processes, & policies.• Planned & executed on team events for a team of 20.
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Human Resources Coordinator
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Oct 2016 - Mar 2019
• Assisted Director & VP of HR with all projects, events, & initiatives.• Managed all company policies & processes, which impacted over 600 team members.• Assisted team members with HR related questions.• Calendar & email management.• Planned team building & professional development events for a team of 10.
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Sikkema's Equipment, Inc.
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United States
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Dairy Product Manufacturing
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1 - 100 Employee
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Office Administrator
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May 2015 - Oct 2016
• Performed all HR duties including recruiting, training, benefits administration, employee relations, policy & procedure improvement/maintenance, OSHA compliance training, employee spotlights. • Assisted the President & GM with all administrative tasks including travel, event planning, social media management, fleet management, calendar & email management. • Sales, customer service, & various administrative tasks. • Performed all HR duties including recruiting, training, benefits administration, employee relations, policy & procedure improvement/maintenance, OSHA compliance training, employee spotlights. • Assisted the President & GM with all administrative tasks including travel, event planning, social media management, fleet management, calendar & email management. • Sales, customer service, & various administrative tasks.
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Signature Design Salon & Day Spa
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Retail
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1 - 100 Employee
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Front Desk Receptionist
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Feb 2014 - May 2015
Client satisfaction, data entry, social media management, appointment management, phone etiquette, marketing and promotions, inventory, sales, preparing payroll documents, and email correspondence and etiquette. Client satisfaction, data entry, social media management, appointment management, phone etiquette, marketing and promotions, inventory, sales, preparing payroll documents, and email correspondence and etiquette.
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Vasaio Life Spa
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United States
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Consumer Services
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1 - 100 Employee
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Front Desk Receptionist
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May 2013 - Mar 2014
Client satisfaction, data entry, appointment management, phone etiquette, marketing and promotions, inventory, sales, and email correspondence and etiquette. Client satisfaction, data entry, appointment management, phone etiquette, marketing and promotions, inventory, sales, and email correspondence and etiquette.
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Education
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Grand Rapids Community College
Associate's degree, Business Administration and Management, General -
Douglas J Aveda Institute
License of Cosmetology, Cosmetology, Barber/Styling, and Nails -
Grand Valley State University
N/A, Hospitality Administration/Management -
Eisenhower High School
Diploma, General Studies