Melissa Thackrah
Scheduler and front office at Women's Care- Claim this Profile
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Topline Score
Bio
Credentials
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1st Degree Black Belt
ATA InternationalDec, 2018- Oct, 2024 -
Scrum Master Certified (SMC)
Scrum AllianceFeb, 2021- Oct, 2024
Experience
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Women's Care
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Scheduler and front office
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Jan 2023 - Present
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Victory Martial Arts
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Wellness and Fitness Services
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1 - 100 Employee
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Program Director / Community Liaison
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May 2021 - Jan 2023
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Director
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Mar 2019 - May 2021
*Responsible for recruiting, hiring and training of new employees*Organized events, parties, graduations and workshops resulting in an increase of retention and morale*Encouraged a work environment conducive to the development of high performing team members*Planned and executed daily, weekly and monthly goals*Managed all staff meetings for multiple locations, to brainstorm business strategies and plan monthly goals*Coordinated staff schedule and day-to-day activities to satisfy project needs Show less
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Program Director
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Feb 2018 - Mar 2019
*Conducted all introductory lessons with potential new students,*Placed all follow up calls to potential and current students on a daily basis *Corresponded with ATA in matters of curriculum updates, merchandise orders the student registrations*Served as the liaison to the Safety Harbor Chamber of Commerce and local business *Provided a one to one communication channel between the school, parents, and students Implementing more comprehensive lead generation system to accelerate growth and profitability *As Program Director, I was ultimately responsible for converting the prospects produced from all lead generation channels, into new students for the school. Show less
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Apprentice Program Director
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Jan 2017 - Feb 2018
*Scheduled community events and coordinating outreach to local schools & businesses*Maintained positive client relationships*Spearheaded social media marketing and digital marketing efforts *Created a grassroots business development mechanism for lead generation purposes.*As part of my Apprenticeship with Victory I also began my own martial arts journey as a white belt and ultimately tested for, and earned, my First Degree Black Belt in December of 2018.
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KnowBe4
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United States
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Computer and Network Security
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700 & Above Employee
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Order Management Specialist
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Aug 2021 - Oct 2021
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Spire Business Services
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United States
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Software Development
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Digital Content Manager
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May 2016 - Mar 2018
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Auditz, LLC
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Tampa/St. Petersburg, Florida Area
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Sr. Manager of TDRG and EDI Coordinator
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Jul 2012 - May 2016
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Dr. Bryan Wexler and Associates
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Tampa/St. Petersburg, Florida Area
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Office Manager
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Jan 2000 - Jun 2010
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Education
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University of South Florida
Biology/Biological Sciences, General -
St. Petersburg College
Associate's degree, Psychology