Experience

Broadwick Live

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Venue Manager

  • Jan 2022 - Present



Spaces & Stories

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Venue Director - Printworks London & Magazine London

  • Jul 2019 - Feb 2022

• Head of Venue Sales & Events at Printworks

  • Nov 2017 - Jul 2019

• Sales & Events Manager

  • Jun 2017 - Nov 2017



Alexandra Palace and Park

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Business Development Executive

  • Jul 2014 - Jun 2017

  • Achieve a personal revenue target and hit team sales targets by securing new business through proactive and reactive sales • Successfully negotiate venue hire proposals and contracts in the following markets: exhibitions, park, and corporate, private and live events • Record monthly enquiry trends to form a yearly proactive sales strategy • Carry out site visits, host familiarisation trips, visit event agency offices, attend networking events and represent the venue at trade shows • Account manage existing and new clients from initial brief, including managing the budget to maximise profit • Use my accounting skills to input and monitor profit & loss accounts • Create reports and present findings from B2B campaigns to determine budget decisions • Develop my operational knowledge by acting as Catering Supervisor during Street Food Craft Beer Festivals, and Back of House Manager during live events such as concerts, the Fireworks Festival and Springfest



Coin Street

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Sales & Events Co-ordinator

  • Apr 2013 - Jul 2014

  • Contributing to the growth of conferences and events by maximising revenue and occupancy whenever possible, by converting reactive enquiries into sales and proactively selling • Successfully selling over the telephone, responding to online enquiries from businesses and agencies and conducting site visits with clients to exceed personal and team targets • Undertaking re-solicitation calls and other business development activities in order to maintain a good client relationship, update the database and introduce the venue facilities to prospective clients and agencies • Encouraging repeat business by ensuring client satisfaction throughout the event • Analysing customer service reports to present back to commercial team to demonstrate strengths and weaknesses and in which areas these should be enhanced so that the highest quality of service is provided • Managing the client’s account, budget and entire event from initial enquiry to finalising logistics • Managing event contracts and invoices • Contributing ideas to improve conference centre offerings as well as other event sites, including Oxo Tower Wharf, during sales team meetings and staff away days • Working alongside the Marketing team to create monthly E-newsletters which detail successful past events and upcoming promotional offers



Novus

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Senior Sales & Events Executive

  • Oct 2011 - Apr 2013

  • Maximising advanced sales business and co-ordinating bookings from start to finish • Proactively generating business through cold calling and visiting local businesses • Converting enquiries into confirmed sales through client meetings and show rounds, creating proposals tailored specifically to the event, and confidently managing contracts, invoices and the computer reservation system. • Growing and maintaining a good customer relationship with key accounts by liaising throughout event organisation, following up with feedback and inviting to future events and showcases • Continually updating the bookings diary in order to maximise total use of space • Upselling at every opportunity • Acted as Sales and Events Manager over a two month period



The Runnymede on Thames Hotel and Spa

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Manager Trainee

  • Jul 2009 - Jul 2010

  • Completed a year’s work placement in the Meetings & Events Operations department as part of a four year university degree • Being involved in the set up, actual operation and set down of large events within the hotel. These events included weddings, conferences, private dinners and presentations • Implementing different conference layouts • Supervising important events such as weddings and assigning staff roles • Conducted wedding fairs • Completed a year’s work placement in the Meetings & Events Operations department as part of a four year university degree • Being involved in the set up, actual operation and set down of large events within the hotel. These events included weddings, conferences, private dinners and presentations • Implementing different conference layouts • Supervising important events such as weddings and assigning staff roles • Conducted wedding fairs



Keith Prowse

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event Co-ordinator's Assistant

  • Jun 2008 - Aug 2008