Melissa Surprenant
Technology Assistant at Bow High School- Claim this Profile
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Bio
Robert Jaques
Melissa was an IT Intern at Bow High School from October to December 2016. She worked closely with the other IT Assistant here, Linda Hernandez, and myself. She was always willing to learn. She listened very well to instruction and could be counted on to finish a task that she was given. She was always able to work independently. She had quite a bit of real world knowledge of computers so we didn’t have to teach her much of the basics. Among her tasks she performed here, she ran updates to pretty much any of the computers we have, such as the Mac, Windows and Chromebook laptops. Also the Windows desktops in our computer labs. I would be happy to recommend her for any job she would be applying for in this field. Robert Jaques IT-AV Assistant Bow High School 603-228-2210 x343 rjaques at bownet dot org
Linda S.
I had the pleasure of directly working with Melissa these past few months as she did her internship here at Bow High School. She is a fast learner and great to have around because she gets things done and has an easy going personality. A great problem solver and she's the kind of person you only have to show once how to do something and picks it right up. Very eager to learn new things. She is familiar with help desk tasks, active directory, google sites, admin, and face to face tech support which she handles quick and professionally. I recommend Melissa for any IT position.
Robert Jaques
Melissa was an IT Intern at Bow High School from October to December 2016. She worked closely with the other IT Assistant here, Linda Hernandez, and myself. She was always willing to learn. She listened very well to instruction and could be counted on to finish a task that she was given. She was always able to work independently. She had quite a bit of real world knowledge of computers so we didn’t have to teach her much of the basics. Among her tasks she performed here, she ran updates to pretty much any of the computers we have, such as the Mac, Windows and Chromebook laptops. Also the Windows desktops in our computer labs. I would be happy to recommend her for any job she would be applying for in this field. Robert Jaques IT-AV Assistant Bow High School 603-228-2210 x343 rjaques at bownet dot org
Linda S.
I had the pleasure of directly working with Melissa these past few months as she did her internship here at Bow High School. She is a fast learner and great to have around because she gets things done and has an easy going personality. A great problem solver and she's the kind of person you only have to show once how to do something and picks it right up. Very eager to learn new things. She is familiar with help desk tasks, active directory, google sites, admin, and face to face tech support which she handles quick and professionally. I recommend Melissa for any IT position.
Robert Jaques
Melissa was an IT Intern at Bow High School from October to December 2016. She worked closely with the other IT Assistant here, Linda Hernandez, and myself. She was always willing to learn. She listened very well to instruction and could be counted on to finish a task that she was given. She was always able to work independently. She had quite a bit of real world knowledge of computers so we didn’t have to teach her much of the basics. Among her tasks she performed here, she ran updates to pretty much any of the computers we have, such as the Mac, Windows and Chromebook laptops. Also the Windows desktops in our computer labs. I would be happy to recommend her for any job she would be applying for in this field. Robert Jaques IT-AV Assistant Bow High School 603-228-2210 x343 rjaques at bownet dot org
Linda S.
I had the pleasure of directly working with Melissa these past few months as she did her internship here at Bow High School. She is a fast learner and great to have around because she gets things done and has an easy going personality. A great problem solver and she's the kind of person you only have to show once how to do something and picks it right up. Very eager to learn new things. She is familiar with help desk tasks, active directory, google sites, admin, and face to face tech support which she handles quick and professionally. I recommend Melissa for any IT position.
Robert Jaques
Melissa was an IT Intern at Bow High School from October to December 2016. She worked closely with the other IT Assistant here, Linda Hernandez, and myself. She was always willing to learn. She listened very well to instruction and could be counted on to finish a task that she was given. She was always able to work independently. She had quite a bit of real world knowledge of computers so we didn’t have to teach her much of the basics. Among her tasks she performed here, she ran updates to pretty much any of the computers we have, such as the Mac, Windows and Chromebook laptops. Also the Windows desktops in our computer labs. I would be happy to recommend her for any job she would be applying for in this field. Robert Jaques IT-AV Assistant Bow High School 603-228-2210 x343 rjaques at bownet dot org
Linda S.
I had the pleasure of directly working with Melissa these past few months as she did her internship here at Bow High School. She is a fast learner and great to have around because she gets things done and has an easy going personality. A great problem solver and she's the kind of person you only have to show once how to do something and picks it right up. Very eager to learn new things. She is familiar with help desk tasks, active directory, google sites, admin, and face to face tech support which she handles quick and professionally. I recommend Melissa for any IT position.
Experience
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Bow High School
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United States
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1 - 100 Employee
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Technology Assistant
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Jul 2017 - Present
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Market Basket
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United States
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Retail Groceries
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700 & Above Employee
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Deli Clerk
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Oct 2010 - Dec 2018
Slice meat and cheese, wait on the public Slice meat and cheese, wait on the public
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NEMF
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United States
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Transportation/Trucking/Railroad
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200 - 300 Employee
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Billing/Data Entry
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Mar 2017 - Jul 2017
Entering data into database for billing, Filing, Scanning, Copying Entering data into database for billing, Filing, Scanning, Copying
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The Early Enrichment Center
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United States
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Education Administration Programs
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Lead Infant Teacher
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Dec 2013 - Mar 2017
Writting progress reports, talking to parents, and writing curriculum. Writting progress reports, talking to parents, and writing curriculum.
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IT Intern
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Sep 2016 - Dec 2016
Chromebook support, power washing Chromebooks, updating website, and data base entry Chromebook support, power washing Chromebooks, updating website, and data base entry
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Assistant Teacher
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Sep 2012 - Dec 2013
Care for infants, toddlers, preschoolers, prekindergarten, and kindergarten children. Care for infants, toddlers, preschoolers, prekindergarten, and kindergarten children.
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Basch Subsritions Inc.
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United States
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IT Services and IT Consulting
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Finance Clerk
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Sep 2010 - Sep 2012
Answered the phone, ran checks, data entry, used excel, reconciled credit card statements, contacted publishers, emailed, bank trips, mail Answered the phone, ran checks, data entry, used excel, reconciled credit card statements, contacted publishers, emailed, bank trips, mail
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Deli Clerk
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2005 - 2009
Sliced meat and cheese, waited on customers. Sliced meat and cheese, waited on customers.
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Education
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2020 - 2023
Southern New Hampshire University
Master's degree, Information Technology with a consitration in database design -
2015 - 2017
NHTI, Concord's Community College
Certificate, IT tech Support -
2004 - 2008
Keene State College
BA, Mathematics
Community
