Operations Manager

• Aug 2019 - Present

Investor Relations Coordinator

• Sep 2017 - Aug 2019

o Support aspects of the investment fundraising process including developing an understanding of the investment opportunity and preparing offering material.o Plan, coordinate, and attend various special purpose events and conferences to support the development of relationships with potential investors.o Create, design, edit, and prepare presentations for investors.o Schedule investor meetings and conference calls.o Assist and train new employees.o Deliver superior customer support to investors by providing them with key information and details and fielding any questions they may have. o Maintain various correspondences and forms that are of a confidential or sensitive nature.o Maintain and update potential investor data.o Ensure investor information is provided to internal departments.

Administrative Assistant

• Jul 2017 - Oct 2017

Student Services Assistant

• Apr 2012 - Dec 2015

o Maintained excellent customer service as the front line contact to enhance support and service, responding to the needs of the executives and students in a timely and efficient manner. o Created and managed a tracking system for shift offers and refusals of shifts to accurately document employees level of participation and hours of operation. o Proactively assumed management responsibility for the team on sudden sickness of the supervisor. o Maintained Executive’s appointment schedule by planning and scheduling meetings and conferences. o Received and screened a high volume of internal and external communications including email, mail, calls, and faxes. o Maintained various correspondences and forms that were of a confidential or sensitive nature. o Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists. o Trained and guided new employees in the day-to-day office operations and in the proper completion of confidential student documents. o Assist with overall support for maintenance of organizational culture and employee morale. o Prepared and edited correspondences, proposals, presentations, and other documents. o Seamlessly coordinated, organized, and facilitated the execution of formal and social events for prestigious clients including past state governors and other guests, ranging in size from 100-200 o Ensured and advised students in meeting educational goals as a primary guide through degree requirements. o Responded to student inquiries regarding academic appeals, student orientations, probation, and various curriculum issues and concerns. o Responsible for the complete lifecycle of exam procedures for 1,300 disabled students including confidential paperwork, communication with professors, coordinating with other departments, proper handling of exams, administration of tests, and ensuring the success of each step