Melissa Sturmon

Customer Service Representative at Sokol and Company
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Building Rapport with Customers
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Customer Service Foundations
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Holding Yourself Accountable
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Improve Your Organizational Skills
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Improving Your Focus
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Managing Stress for Positive Change
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Managing To-Do Lists
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Outlook 2016: Time Management with Calendar and Tasks
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Outlook: Automating Your Email with Mail Rules
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Overcoming Procrastination
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Time Management Fundamentals
    LinkedIn
    Dec, 2020
    - Sep, 2024

Experience

  • Sokol and Company
    • China
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2014 - Present

    • Receptionist
      • Dec 2009 - Jun 2014

Community

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