Experience

McKenna Management
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Event Coordinator

  • Sep 2018 - Present


Wayside Inn, Sudbury MA

• Senior Event Sales Manager

  • Jul 2010 - Sep 2018

  Catering Sales Manager • The oldest operating Inn in America dating back from 1716, and previously owned by Henry Ford. A non for profit 501 c-3 historic campus with full service 200 seat restaurant, 9 lodging rooms, seasonal outdoor wedding tent, and various sized function rooms. Also featured is a working gristmill, and the 150 seat Martha Mary Chapel. • As head of the Catering department with an assistant, I sell, manage, and detail over 100 weddings per year plus a few hundred more other social events such as birthdays, showers, bar/bat mitzvahs, and holiday parties. Revenue is at least 2 million dollars per year in functions. • High volume, fast paced environment • Selling is via site tours, articulate phone conversations, and thorough e-mail correspondence. • Attended wedding trade show, and very active with Metro West and Marlborough Chamber of Commerce. Attend as well as host networking events. • Highly detailed banquet event orders are created via asking the client right questions and up selling. Account is managed to secure deposits, payments, and to receive final details in a timely manner. Create and distribute floor plans for weddings and other events. • Correspond with other vendors for weekly linen orders, horse and carriage rides, flowers, etc. Show less


Wayside Inn, Sudbury, Ma
• Manager of Dining and Event Services

  • Mar 2010 - Jul 2010


Sheraton Boston Hotel, Starwood

• Banquet Manager

  • Jan 2007 - Jun 2008

  A contiguous part of the landmark Prudential Center/Copley Place Complex and is in the heart of one of America's most historic cities with 1,216 guest rooms Responsible for the planning, set up, and management of functions and events in 70,000 square feet of banquet and convention space, with a main kitchen, banquet kitchen and 7 temporary satellite kitchens across 4 floors Managed events and meetings for corporate and social clients from 10 to over 2,000+ individuals. Liaison between the hotel sales staff, culinary team, rooms' division manager, stewarding managers, maintenance managers, as well as maintaining high visibility with the client. Worked with the outside meeting planners to meet the objectives of their corporate clients. Lead a team of 120-200 union employees. This included banquet servers, bartenders, executive meeting specialists, housemen, and stewarding department. Managed, reviewed and directed the work of outside contractors such as Audio Visual crews and kosher caterers. Delivered improved profit margin in the areas of staff scheduling, and implementation of linen control Assisted with the training and implementation of the CAPTON Liquor inventory system and lowered beverage cost down to 19% Show less



Holiday Inn and Conference Center

• Hospitality
• 1 - 100 Employee

• Catering Sales Manager / Wedding Coordinator

  • Apr 2003 - Jan 2007

  The Holiday Inn Worcester features a full Conference Center that can accommodate from 2 to 800 attendees, and 143 guest rooms and features an indoor courtyard with a heated pool, a restaurant open for breakfast, lunch, and dinner, and a lounge Sold catering space, food and beverage for functions and meetings to utilize 22,000 square foot of meeting space for the social ,military, education, religious, and fraternal market Sold Wedding ceremony space, receptions, and dinners via packages. Planned all the details Maintained current, and obtained new LNR accounts. Increased room sales via cold calls, business journals, and by attending trade shows. Coordinated the planning of catering service/banquet operations through the Banquet Manager and Chef. Implemented company programs to ensure that an optimal level of service and hospitality is provided to the client. Managed, reviewed and directed the work of outside contractors such as linen suppliers, DJ's, bakeries, florists, limousines, and balloon professionals. Maximizing revenues while ensuring set-up, pricing and following through meets hotel and corporate quality standards and customer satisfaction is achieved Participated in community and professional organizations with the CVB, Chamber of Commerce, and Hotel Association to maintain high visibility and promote sales. Show less



Holiday Inn Inn and Conference Center

• Hospitality
• 1 - 100 Employee

• Assistant Banquet Manager

  • Jul 2002 - Apr 2003

  2002 to 2003 Oversaw the set-up and smooth operation of all meetings and banquets; 5-600 guests. Assisted with all scheduling and training of the Convention Service staff. Oversaw the accurate set up of banquet rooms Managed events and weddings at the hotel simultaneously. 2002 to 2003 Oversaw the set-up and smooth operation of all meetings and banquets; 5-600 guests. Assisted with all scheduling and training of the Convention Service staff. Oversaw the accurate set up of banquet rooms Managed events and weddings at the hotel simultaneously.



Skytop Lodge

• United States
• Hospitality
• 1 - 100 Employee

• • Jan 1995 - Jan 2002

  Member of the National Trust Historic Hotels of America, Skytop Lodge Resort and Spa has been delighting guests since 1928. The resort resides on 5,500 acres and features a championship golf course rated 4.5 stars by Golf Digest. Old world style charm in the Pocono Mountains with choice of accommodations in the main lodge, cottages, or the Inn which includes 3 meals daily.Managed and trained a staff of 40+. Coordinated efforts between Sales, service staff, and the ChefThese events range from corporate conferences to weddings, 10-200. Organized and managed on-site and off-site catering functions; wedding, outdoor barbecues, and private home parties. Assistant InnkeeperActively participated in the opening of this new facility for the resort. Managed the upscale 20 room Inn, which is situated on an 18-hole golf course. The Restaurant is four star with 132-seats, in which I accepted reservations, greeted the guests, and ensured guest satisfaction. Other management duties include supervising the servers, bartenders, housekeepers, front desk clerks, valet, as well as the pro-shop and deli staff. Show less

• • 1995 - 1997

  Managed the dining room of four-star formal service with 40 servers and bus staff.Up to 450 guests were served three times daily.Dining Room ServerServed couples and families three meals daily.