Experience

Owen Sound Ledgerock Ltd.

• Canada
• Mining
• 1 - 100 Employee

• Retail Sales Consultant

  • Mar 2002 - Present

  - Oversee and lead the Retail Store which includes managing a team of three members, scheduling shifts and organizing day to day tasks- Communicate with all departments routinely to ensure ongoing efficiency and prompt attention to customers- Comply with all company policies and procedures including all healthy and safety requirements, returns, credits, and customorders- Work with all types of customers including local, provincial, national and international organizations as well as any members of the public - Successfully communicate both verbally and in writing to team members and customers, which resulted in improved customer relationships and a positive work environment - Efficient time management skills performed through effective organization and multitasking on a daily basis- Create and generate marketing tools including company slogans, brochures and magazine ads - Provide all customers with realistic product quotes and time lines for custom orders- Participate and promote company products through attending both local and out of town home and business shows - Organize and manage the retail store product location to ensure all products are easily accessible for customer viewing and pick up- Accept and maintain all types of payments for customers to provide down payments as well as full payments through debit, credit and cash - Strong mathematical skills demonstrated through calculating product requirements for custom jobs - Responsible for ordering all required products for resaleManaged and maintained all office duties at the Wiarton location which included up keeping a clean and organized office space, precise filing systems and genuine customer service- Strong attention to detail through maintaining all time cards for 30+ employees and providing thecorrect information to the payroll department- Professional and friendly service provided to all customers which generated more repeats



Epicure™

• Canada
• Manufacturing
• 700 & Above Employee

• Sales Representative

  • Oct 2009 - Dec 2018



Barley Bin Family Restaurant

• Waitress

  • Jun 1998 - Oct 2004



Foodland

• United States
• Retail Groceries
• 300 - 400 Employee

• Deli clerk

  • Apr 1999 - May 2002