Melissa Showalter

Talent Development Specialist at First Citizens Community Bank
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Myerstown, Pennsylvania, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Content Creation: Strategy and Tools
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Body Language Secrets for Powerful Presentations
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Designing a Presentation
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Excel Quick Tips
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Aug, 2021
    - Nov, 2024

Experience

  • First Citizens Community Bank
    • United States
    • Banking
    • 100 - 200 Employee
    • Talent Development Specialist
      • Dec 2020 - Present

      I develop and implement learning programs and resources, both facilitating the onboarding process for trainees and providing continuing education within the financial field. I develop and implement learning programs and resources, both facilitating the onboarding process for trainees and providing continuing education within the financial field.

  • The Maryland Zoo
    • United States
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Education Programs Instructor
      • Nov 2016 - Apr 2020

      Educate variable audiences about age-appropriate biology and conservation topics through the traveling ZOOmobile programs, animal ambassador encounters, and on-grounds interpretation. Also assist in training/mentoring volunteers and new staff members, facilitating sleepovers, and developing fact sheet resources and online courses. Educate variable audiences about age-appropriate biology and conservation topics through the traveling ZOOmobile programs, animal ambassador encounters, and on-grounds interpretation. Also assist in training/mentoring volunteers and new staff members, facilitating sleepovers, and developing fact sheet resources and online courses.

  • National Aquarium
    • Museums, Historical Sites, and Zoos
    • 200 - 300 Employee
    • Immersion Tour Guide
      • Jun 2015 - Mar 2020

      Inspire conservation of the world’s aquatic treasures by providing guests with a unique behind-the-scenes tour and sleepover experience (which may include animal encounters, enrichment building, or special dolphin sessions) while prioritizing guest and animal safety. As a senior guide I also often acted as the lead, where I would mentor trainees, contact security as needed, and solve logistical complications among the team.

    • Guest Engagement Interpreter Aide
      • Feb 2015 - Nov 2016

      Educate the public about the aquarium’s animals, impart conservation messaging through touch pools, animal encounters, discovery carts, and amphitheater presentations, and monitor animal health through behavior observation.

  • Friends of the National Zoo
    • Washington DC-Baltimore Area
    • Snore and Roar Sleepover Guide
      • Apr 2017 - Sep 2019

      Facilitate an outdoor sleepover experience by helping guests erect their tents, leading them on an educational behind-the-scenes tour and night hike, and assisting with a hands-on activity like enrichment construction or owl pellet dissection/identification. Due to all my prior sleepover experiences, I often acted as lead and mentor as well. Facilitate an outdoor sleepover experience by helping guests erect their tents, leading them on an educational behind-the-scenes tour and night hike, and assisting with a hands-on activity like enrichment construction or owl pellet dissection/identification. Due to all my prior sleepover experiences, I often acted as lead and mentor as well.

  • Hollywood Casino at Penn National Race Course
    • United States
    • Entertainment Providers
    • 100 - 200 Employee
    • Rodeo Drive Sales Associate
      • Jun 2009 - Feb 2015

      Trained new employees, provided excellent customer service, operated/managed registers, maintained lottery machines, ordered weekly supplies, and designed creative displays. Trained new employees, provided excellent customer service, operated/managed registers, maintained lottery machines, ordered weekly supplies, and designed creative displays.

Education

  • Cedar Crest College
    Bachelor of Science - BS, Biodiversity & Conservation Biology
    2006 - 2010

Community

You need to have a working account to view this content. Click here to join now