Melissa Shanks

Co-Owner, Cruise Planners Travel Franchise at Cruise Planners Travel Agency - The Zeneri Team
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Contact Information
us****@****om
(386) 825-5501
Location
Massillon, Ohio, United States, US

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Credentials

  • Facilitator
    DISC Corporation
  • Leadership Development Programs
    Franklin Covey Gibraltar
  • Leadership Training
    DDI | Development Dimensions International
  • Social Styles Facilitator
    Wilson Learning
  • Yellow Belt Certification
    Lean Six Sigma Institute

Experience

  • Cruise Planners Travel Agency
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Co-Owner, Cruise Planners Travel Franchise
      • Sep 2019 - Present

    • Travel Specialist
      • May 2016 - Present

      Land and sea travel agent - specializing in Disney, all major cruise line, destination marathon, and all-inclusive resort vacations.

  • 'Self-Employed'
    • Marketing, Communications, and Small Business Development
      • Nov 2012 - May 2016

      Lead strategic marketing and communication efforts for both corporate and distributor representatives. • Engaged public relations effectiveness resulting in corporate media opportunities. • Developed and designed product catalogs, newsletters, new product information publications, email, and training materials for international distribution. • Redesigned website and social media marketing. • Established production flow, employee division of labor, and inventory control. • Implemented best practice techniques, using ADDIE and other methods, to develop and implement online learning curriculum through MLS and alternative mediums for private and public education institutions and corporate leadership development programs. • Developed and lead training and new product seminars via e-learning mediums.

  • Church of the Lakes
    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Communications Director
      • Dec 2013 - Dec 2014

  • Babcock & Wilcox
    • United States
    • Renewable Energy Power Generation
    • 700 & Above Employee
    • Organizational Development Specialist
      • Nov 2009 - Nov 2012

  • Stark State College
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Educator and Course Developer
      • Jan 2003 - May 2012

Education

  • Georgetown College
    Bachelor’s Degree, Business and Communication
    1991 - 1995
  • University of Phoenix
    Master’s Degree, Education - Curriculum Development and Design
    2008 - 2009

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