Experience

Chula Vista Fire Department
• United States
• Public Safety
• 1 - 100 Employee
• Fire Inspector/Investigator I

  • Oct 2022 - Present


Macy's

• 1 - 100 Employee

• Manager, Business Administration

  • Sep 2009 - Sep 2022

  • Developed administrative talent to drive total store profits • Coordinated the interview process for Store Management team • Acted as the key store operations contact; liaison with systems team; submitted and followed up on store wide work orders as needed • Partnered with business affiliates to ensure proper processing of customer merchandise and orders • Chaired monthly safety meetings for store associates and management • Completed and submitted monthly legal compliance audits • Achieved 100% Administrative Safety score by maintaining company standards to Safety Awareness Program • Streamlined policies and procedures leading to 40% increase in cash office audit scores; bringing department to top performer in the district • Continually achieved top results in yearly Compliance Training Show less



Pechanga Resort & Casino

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• RV Resort Office Assistant

  • Aug 2016 - Apr 2018

  Check in and check out RV Resort guests, book reservations, process payments, and post charges using RMS data system. Perform clerical work, including filing of various documents and guest agreements; complete required reports, operate computer, and fax and copy machines. Assist RV Resort Management team in identifying problems and proposing reasonable solutions. Resolve guest concerns and complaints by determining the most effective solutions, and by remaining courteous and efficient during the situation. Show less



PNC

• Travel Arrangements
• 1 - 100 Employee

• Bank Teller

  • Nov 2011 - Dec 2012

  • Maintained accurate financial records for customers • Performed clerical and administrative support for Branch Manager • Conducted audits on vaults, ATM, records, and teller work • Maximized sales by cross selling and promoting financial products to meet customers financial needs • Ordered office supplies per office inventory • Maintained accurate financial records for customers • Performed clerical and administrative support for Branch Manager • Conducted audits on vaults, ATM, records, and teller work • Maximized sales by cross selling and promoting financial products to meet customers financial needs • Ordered office supplies per office inventory



In-N-Out Burger

• United States
• Restaurants
• 700 & Above Employee

• Associate

  • Jan 2000 - Jan 2006

  * Maximized product flow by reorganizing operating supply areas, resulting in higher customer satisfaction and increased sales * Created and helped implement quick reference guides, improving work performance of new hires * Demonstrated an understanding of customer satisfaction by providing recognized exceptional customer service * Maximized product flow by reorganizing operating supply areas, resulting in higher customer satisfaction and increased sales * Created and helped implement quick reference guides, improving work performance of new hires * Demonstrated an understanding of customer satisfaction by providing recognized exceptional customer service