Certified Coder

• Oct 2021 - Present

Accounts Receivable Specialist

• Feb 2021 - Oct 2021

● Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution ● Utilize the payer contracts loaded in the patient accounting system and/or a hard contract copy to ensure appropriate payment received ● Ensure payments by primary and secondary payers and/or self-pay patients are accurate ● Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting ● Accurate and timely follow up and resolution for all accounts receivable ● Meeting and maintaining cash collection metrics and goals ● Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues Show less

Billing Specialist

• Jul 2020 - Feb 2021

● Reviewing claims for accuracy prior to submission to the insurance carrier ● Pulling medical records and preparing invoices for payments. ● Assist patient with billing questions as capable and escalating complex problems to the billing manager ● Completing deposits ● Prepare refund documentation and forward to billing manager for approval ● Charge entry for inpatient and outpatient charges ● Reviewing claims for accuracy prior to submission to the insurance carrier ● Pulling medical records and preparing invoices for payments. ● Assist patient with billing questions as capable and escalating complex problems to the billing manager ● Completing deposits ● Prepare refund documentation and forward to billing manager for approval ● Charge entry for inpatient and outpatient charges

Patient Access Representative

• Oct 2019 - Jul 2020

● Checking patients in and out ● Collecting copayments ● Collecting all insurance and demographic information ● Responsible for managing doctor's schedule ● Scheduling referrals ● Requesting medical records for patient’s upcoming appointments ● Checking patients in and out ● Collecting copayments ● Collecting all insurance and demographic information ● Responsible for managing doctor's schedule ● Scheduling referrals ● Requesting medical records for patient’s upcoming appointments

Patient Service Coordinator

• Nov 2017 - Oct 2019

• Serves as a main point of contact for assigned Physicians and private employees• Maintains clinic schedules for assigned Physicians. Schedules all patient appointments for assigned Physicians and reschedules when necessary, following Physician scheduling protocols• Performs general telephone triage of patient medical problems regarding pain, medication effectiveness, surgery site problems and provide reassurance.

Test Scheduler

• Nov 2012 - Oct 2019

• Schedules patient return visits, tests ordered by physician at appropriate facility including MRI, CT, bone scans, injections, etc. Responsible for making sure outside facilities receive test orders via fax• Checking out patients in EMR and making sure patient status is complete in EHR• Responsible for answering test or procedure related questions to patient or patient representative. Responsible for making sure patient is aware of any special requirements prior to test procedures. Obtains all necessary authorizations and pre-certifications for tests, etc. • Reconcile and balance money Show less

Certified Clinical Medical Assisant

• Nov 2012 - Oct 2019

• Runs assigned Physicians. Maintains stocking rooms and dictation areas.• Prepares schedules daily. Reviews charts prior to patient’s appointment, making sure all needed information is in chart, including; test results, referrals, lab results, etc. Takes initiative to retrieve needed information if information is missing.• Aids with procedures when necessary and per instruction, including; applying basic DME’s