Melissa Saunders
AVP Corporate Learning and Development at PeoplesBank- Claim this Profile
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Topline Score
Bio
Credentials
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Certfied Practitioner of EQI 2.0 and EQI 360 Emotional Intelligence Model
Leadership Call, LLCOct, 2020- Nov, 2024 -
Coaching Certification
Association for Talent Development (ATD)Sep, 2020- Nov, 2024 -
DISC Assessment Practitioner
DISCAug, 2020- Nov, 2024 -
Certified Facilitator Presentation Advantage
FranklinCoveyJun, 2015- Nov, 2024 -
Sucessful Strengths Coaching
Gallup
Experience
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PeoplesBank
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United States
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Banking
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200 - 300 Employee
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AVP Corporate Learning and Development
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Oct 2022 - Present
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Care Access
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United States
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Research Services
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400 - 500 Employee
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Director, Learning and Communications
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Mar 2022 - Oct 2022
Served as Director of Learning and Development with a focus on Communications and Change Management strategic initiatives for the organization. Primary achievements included building out comprehensive and flexible blended learning pathways, full communications plans from strategy to execution, as well as change management plans on all major HR initiatives. Major projects included change management and integration plans for a global acquisition as well as all asset, communication,… Show more Served as Director of Learning and Development with a focus on Communications and Change Management strategic initiatives for the organization. Primary achievements included building out comprehensive and flexible blended learning pathways, full communications plans from strategy to execution, as well as change management plans on all major HR initiatives. Major projects included change management and integration plans for a global acquisition as well as all asset, communication, and change related materials and strategy for the company wide roll out of Workday, as well as the organization and facilitation of executive level sale’s summits to build out high level strategy plans. Show less Served as Director of Learning and Development with a focus on Communications and Change Management strategic initiatives for the organization. Primary achievements included building out comprehensive and flexible blended learning pathways, full communications plans from strategy to execution, as well as change management plans on all major HR initiatives. Major projects included change management and integration plans for a global acquisition as well as all asset, communication,… Show more Served as Director of Learning and Development with a focus on Communications and Change Management strategic initiatives for the organization. Primary achievements included building out comprehensive and flexible blended learning pathways, full communications plans from strategy to execution, as well as change management plans on all major HR initiatives. Major projects included change management and integration plans for a global acquisition as well as all asset, communication, and change related materials and strategy for the company wide roll out of Workday, as well as the organization and facilitation of executive level sale’s summits to build out high level strategy plans. Show less
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Medtronic
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Global Senior Program Manager, Commercial Sales Excellence
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May 2016 - Mar 2022
Oversaw Medtronic’s global training initiatives for the sales organization. Created departmental strategic plans in alignment with organizational goals for sales growth and operations. Responsible for strategy, instructional design, and project management. Managed team of operations training and development professionals, handling 5,000 projects. Project: Converted over 350 in-person training workshops to a mix of synchronous live, instructor-led, virtual learning and asynchronous virtual… Show more Oversaw Medtronic’s global training initiatives for the sales organization. Created departmental strategic plans in alignment with organizational goals for sales growth and operations. Responsible for strategy, instructional design, and project management. Managed team of operations training and development professionals, handling 5,000 projects. Project: Converted over 350 in-person training workshops to a mix of synchronous live, instructor-led, virtual learning and asynchronous virtual modules and video content; completed project on budget and significantly ahead of schedule • Measured workshop efficiency and results through comprehensive metrics across multiple businesses within the organization utilizing the Kirkpatrick Model to measure program ROI; results include a gross sales increase of $2M for participants in a six-day virtual pilot sales training program which was also launched globally • Hired and trained core L&D Sales Operations team, growing department from four team members to 35 in four years • Completed global needs assessments; designed, developed, and delivered new training and made improvements to existing training programs in support of needs assessment results and organizational goals • Provided meaningful learning opportunities to staff across North America, Asia, and South America building core employee capabilities; facilitated in-person locations plus virtual options Show less Oversaw Medtronic’s global training initiatives for the sales organization. Created departmental strategic plans in alignment with organizational goals for sales growth and operations. Responsible for strategy, instructional design, and project management. Managed team of operations training and development professionals, handling 5,000 projects. Project: Converted over 350 in-person training workshops to a mix of synchronous live, instructor-led, virtual learning and asynchronous virtual… Show more Oversaw Medtronic’s global training initiatives for the sales organization. Created departmental strategic plans in alignment with organizational goals for sales growth and operations. Responsible for strategy, instructional design, and project management. Managed team of operations training and development professionals, handling 5,000 projects. Project: Converted over 350 in-person training workshops to a mix of synchronous live, instructor-led, virtual learning and asynchronous virtual modules and video content; completed project on budget and significantly ahead of schedule • Measured workshop efficiency and results through comprehensive metrics across multiple businesses within the organization utilizing the Kirkpatrick Model to measure program ROI; results include a gross sales increase of $2M for participants in a six-day virtual pilot sales training program which was also launched globally • Hired and trained core L&D Sales Operations team, growing department from four team members to 35 in four years • Completed global needs assessments; designed, developed, and delivered new training and made improvements to existing training programs in support of needs assessment results and organizational goals • Provided meaningful learning opportunities to staff across North America, Asia, and South America building core employee capabilities; facilitated in-person locations plus virtual options Show less
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Covidien (Medtronic Minimally Invasive Therapies Group)
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Training Manager
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Mar 2014 - May 2016
Training Manager, Minimally Invasive Therapies Delivered training to groups ranging in size from five to three hundred participants. Certified master facilitator; provided an average of 300 courses per year for 750 participants with a satisfaction rating of 4.8 or higher on 5.0 scale. • Developed and facilitated training workshops, including Targeting and Planning, Presentations Skills for Sales Professionals, Writing Skills, and Selling Skills • Designed, developed, and delivered… Show more Training Manager, Minimally Invasive Therapies Delivered training to groups ranging in size from five to three hundred participants. Certified master facilitator; provided an average of 300 courses per year for 750 participants with a satisfaction rating of 4.8 or higher on 5.0 scale. • Developed and facilitated training workshops, including Targeting and Planning, Presentations Skills for Sales Professionals, Writing Skills, and Selling Skills • Designed, developed, and delivered training sessions for the 500 person sales team that enhanced positive client interaction skills and improved clinical and product knowledge • Facilitated simulations and immersive training experiences to advance the skills of the medical sales team and sales managers across the business
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Product Manager
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Nov 2012 - Mar 2014
• Utilized market research to determine new product viability • Defined communication plan for market approach as well as go to market strategy and collateral • Managed inventory levels and production schedules to ensure product availability • Represented the company at trade show events and external customer cross training initiatives • Planned, coordinated, and provided product training at large national sales meetings • Conducted voice of customer research to assess… Show more • Utilized market research to determine new product viability • Defined communication plan for market approach as well as go to market strategy and collateral • Managed inventory levels and production schedules to ensure product availability • Represented the company at trade show events and external customer cross training initiatives • Planned, coordinated, and provided product training at large national sales meetings • Conducted voice of customer research to assess competitive advantage
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Regional Sales Manager
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Jan 2008 - Nov 2012
Regional Sales Manager (Covidian | Now Medtronic) October 2009 – December 2012 Oversaw hiring, coaching, training, and management of a team of 16 professionals, including Sales Representatives, Sales Associates and Sales Supervisors. Handled IDN's, large health systems, GPO, and national accounts. Executed plans to “lose less” in categories that were historically challenging and mature product lines. Created strategic account plans and action plans to grow market share. • Achieved $70M… Show more Regional Sales Manager (Covidian | Now Medtronic) October 2009 – December 2012 Oversaw hiring, coaching, training, and management of a team of 16 professionals, including Sales Representatives, Sales Associates and Sales Supervisors. Handled IDN's, large health systems, GPO, and national accounts. Executed plans to “lose less” in categories that were historically challenging and mature product lines. Created strategic account plans and action plans to grow market share. • Achieved $70M in sales in both the acute and alternate site markets • Managed inside sales call center as well as traditional field-based staff
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Education
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Southern New Hampshire University
Certificate, Human Resources Management/Personnel Administration, General -
Southern New Hampshire University
Master's degree, Organizational Leadership -
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), English Language and Literature, General